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Exhibit (RGECSP1) PG&E Service Standards: 2009 Customer Service $ $ Billing Accuracy Target: 97.75% Electric $$$$$533,3321,066,666416,666833,333 PSC Complaint Rate Target: 2.5 Electric $$$1,066,666833,333
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What is rge service standards customer?
Rge service standards customer refer to the set of guidelines and expectations that a company, such as RGE, has established for providing services to its customers.
Who is required to file rge service standards customer?
Any company, like RGE, that provides services to customers is required to adhere to and report on their service standards.
How to fill out rge service standards customer?
To fill out the rge service standards customer, companies need to gather and report data on various service indicators as outlined by the standards.
What is the purpose of rge service standards customer?
The purpose of rge service standards customer is to ensure that companies consistently meet the expectations and needs of their customers in terms of service quality and performance.
What information must be reported on rge service standards customer?
Companies must report on metrics such as response times, customer satisfaction scores, outage durations, and other relevant service indicators.
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