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Thursday, April 17, 2014 9am 4pm Fulton City Hall 18 E. 4th Street, Fulton MO 65251 Customer Service from the Customers Point of View Morning: Service through the Customer's Eyes Afternoon: Dealing
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Customer service form is a document used to report customer feedback, complaints, inquiries, and suggestions.
All employees who handle customer inquiries, complaints, or suggestions are required to file customer service form.
Customer service form can be filled out by providing details of the customer inquiry or complaint, and any actions taken to resolve the issue.
The purpose of customer service form is to track and address customer concerns in a timely manner.
Information such as customer name, contact information, nature of inquiry or complaint, and resolution steps must be reported on customer service form.
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