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AIB Merchant Services AIB Merchant Services Merchant Procedure Guide Call us today on 0845 301 5407 www.aibms.co.uk Table of Contents Welcome 5 1 How to contact us 6 2 Getting Started 7 3 Acceptable
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How to fill out merchant procedure guide

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How to fill out a merchant procedure guide:

01
Review the purpose of the merchant procedure guide: Before starting to fill out the guide, it is important to understand its purpose. The guide is typically designed to provide instructions and guidelines for merchants on how to carry out specific tasks or procedures related to their business. This may include information on payment processing, business policies, customer service protocols, and more.
02
Identify the sections and categories: Take a look at the structure of the merchant procedure guide and identify the different sections or categories included. These sections may vary depending on the specific business or industry, but common ones may include sales and ordering processes, inventory management, customer support, and fulfillment procedures.
03
Gather relevant information: To fill out each section of the guide, gather all the necessary information. This may involve consulting other resources, such as company policies, training materials, or speaking with relevant team members. Make sure you have a comprehensive understanding of each procedure before documenting it in the guide.
04
Break down the processes: For each section or category, break down the processes into clear and step-by-step instructions. Use a logical order and make sure to include all the necessary details, such as specific forms to be filled or software to be used. Avoid assumptions and provide detailed explanations to ensure clarity.
05
Review and revise: Once the initial draft of the guide is completed, review it for accuracy, clarity, and completeness. Make sure that the instructions are easy to understand and follow. Consider including visuals, such as screenshots or diagrams, to enhance understanding if needed. Revise any areas that may be unclear or require further clarification.

Who needs a merchant procedure guide?

01
New employees: A merchant procedure guide is particularly valuable for new employees who may not be familiar with all the processes and protocols of the business. It serves as a comprehensive reference tool that outlines step-by-step instructions, thus helping new employees quickly get up to speed and perform their tasks accurately.
02
Existing employees: Even experienced team members can benefit from a merchant procedure guide as it serves as a handy reminder and reference tool. It ensures consistency in carrying out procedures across various departments or teams, minimizing errors and promoting efficiency.
03
Team leaders and managers: Merchant procedure guides are also valuable for team leaders and managers as they facilitate knowledge sharing and training within the organization. It allows them to ensure that all team members are following the correct procedures and provides a helpful resource for answering any questions or addressing any concerns.
In conclusion, when filling out a merchant procedure guide, it is essential to understand its purpose, identify the sections and categories, gather relevant information, break down processes into clear instructions, and review and revise the guide for accuracy and clarity. The guide is beneficial for both new and existing employees, as well as team leaders and managers.
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The merchant procedure guide is a document that outlines the steps and guidelines that merchants must follow in order to comply with certain regulations and standards.
Merchants who process payments or handle sensitive customer information are required to file a merchant procedure guide.
To fill out a merchant procedure guide, merchants must provide detailed information about their internal processes and security measures. They may also need to include evidence of compliance with industry regulations.
The purpose of a merchant procedure guide is to ensure that merchants have a clear understanding of their obligations and responsibilities when it comes to handling sensitive customer information and processing payments.
Information that must be reported on a merchant procedure guide may include details about data security measures, payment processing procedures, and employee training programs.
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