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External Complaint/Grievance Report Today's Date: / / QI/QA Signature: Date of Incident of Complaint/Grievance (if applicable) / / Address/Location of Occurrence/Agency: Time : AM/PM Other Persons
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How to fill out external complaintgrievance report

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How to fill out an external complaint/grievance report:

01
Start by providing your personal information such as your name, contact details, and any identification numbers required by the organization.
02
Clearly state the nature of your complaint or grievance in a concise and specific manner. Include details such as dates, times, locations, and parties involved. Be as objective as possible while describing the incident or issue.
03
If there were any witnesses to the event, list their names and contact information. Their testimonies can strengthen your case.
04
Explain any actions you have taken to resolve the complaint or grievance before filing the report. This demonstrates that you have made reasonable efforts to address the issue internally.
05
If applicable, attach any supporting documents such as photographs, emails, or written statements that support your complaint or grievance.
06
Specify your desired outcome or resolution. Be realistic and reasonable in your expectations.
07
Sign and date the report, acknowledging that the information provided is accurate and true to the best of your knowledge.

Who needs an external complaint/grievance report?

01
Employees who have experienced workplace discrimination or harassment can file an external complaint/grievance report to seek a resolution.
02
Customers or clients who have received poor service, experienced a faulty product, or any other negative experiences with a company.
03
Any individuals who have been affected by the actions or decisions of an organization and wish to raise their concerns with an external entity. This could include stakeholders, members of the general public, or community members.
Note: The specific requirements for filling out an external complaint/grievance report may vary depending on the organization, industry, or jurisdiction. It is advisable to follow any guidelines provided by the relevant authority or seek legal advice if necessary.
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External complaint/grievance report is a formal document used to report complaints or grievances against an entity or individual from an external source.
Any individual or organization who has a complaint or grievance against an external entity is required to file an external complaint/grievance report.
To fill out an external complaint/grievance report, one must provide details of the complaint or grievance, including specific incidents, individuals involved, and any supporting documentation.
The purpose of an external complaint/grievance report is to formally document and address complaints or grievances from external sources in a transparent and accountable manner.
The information reported on an external complaint/grievance report should include details of the complaint or grievance, individuals involved, dates and times of incidents, and any supporting evidence.
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