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1Use Cases for Rich Internet Applications Devon M. Wright, Jens Dietrich School of Engineering and Advanced Technology, Massey University, Palmerston North, New Zealand j.m.wright@massey.ac.nz, j.b.dietrich@massey.ac.nz Abstract.
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How to fill out use cases for rich:

01
Identify the main goal: Determine the primary objective that you want to achieve with your use case. This could be improving user experience, increasing conversions, or enhancing customer satisfaction.
02
Define the actors: Identify all the different actors or individuals involved in the use case. These could be customers, employees, or suppliers who interact with the rich product or service.
03
Outline the steps: Break down the process into a series of steps that the actors need to follow in order to accomplish the goal. Be clear and specific in describing each step, including any inputs, outputs, and decisions that may occur.
04
Identify potential variations: Consider any alternative paths or scenarios that may exist within the use case. These could be different actions or outcomes depending on certain conditions or user choices. Make sure to include these variations in your use case.
05
Include pre and post-conditions: Specify any preconditions that must be met before the use case can be initiated, as well as any post-conditions that must be satisfied once the use case is completed. This helps ensure that the use case is properly contextualized.
06
Validate and review: Once you have filled out the use case, review and validate it with the stakeholders involved. This can help identify any gaps or areas for improvement before implementing the use case. Revise as necessary based on feedback.

Who needs use cases for rich:

01
Product developers: Use cases are essential for product developers as they provide a clear understanding of user requirements, helping them design and develop rich products that meet user needs effectively.
02
Marketing teams: Use cases allow marketing teams to understand the target audience and create targeted campaigns that highlight the benefits and features of the rich product. This helps in attracting and engaging potential customers.
03
Sales teams: Sales teams can leverage use cases to showcase the value proposition of the rich product to potential customers. By understanding different use case scenarios, they can effectively communicate the benefits and address customer pain points.
04
Customer support teams: Use cases help customer support teams anticipate potential issues and provide better assistance to users of the rich product. By familiarizing themselves with various use case scenarios, they can offer prompt and accurate solutions.
05
Business stakeholders: Use cases can provide business stakeholders with insights into how the rich product aligns with the overall business goals and strategies. This information helps them make informed decisions and prioritize the development and marketing efforts.
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Use cases for rich are scenarios or situations that describe interactions between users (actors) and a system to achieve a specific goal.
Business analysts, developers, and project managers are usually responsible for creating and filing use cases for rich.
Use cases for rich can be filled out using a template that includes information such as the name of the use case, actors involved, preconditions, steps, and postconditions.
The purpose of use cases for rich is to provide a clear understanding of how users interact with a system and what the system is expected to do in response.
Information such as the name of the use case, actors involved, preconditions, postconditions, steps, and any exceptions or alternative paths must be reported on use cases for rich.
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