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College The Ridgeway School & Sixth Form Inspiring Learners for their future Complaints Procedure 2013 Updated December 2013-Page 1 of 8 Consultation History Governors/staff/parents/students Date
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01
Familiarize yourself with the complaints procedure document. Read through it carefully to understand the steps involved in filing a complaint and the requirements for submitting the necessary information.
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Submit your completed complaint form to the appropriate authority or department as outlined in the complaints procedure 2013. Make sure to keep a copy for your records.
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Follow up on your complaint by checking the designated timeframe stated in the procedure for receiving a response. If you have not received a response within the specified timeframe, consider escalating your complaint to the next level or seeking additional guidance from relevant authorities or legal advice, if necessary.
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Complaints procedure form is a document used to formally report any dissatisfaction, grievances, or concerns regarding a particular issue or service.
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The complaints procedure form must include details about the nature of the complaint, the date and time of the incident, any individuals involved, and any supporting evidence.
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