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College The Ridgeway School & Sixth Form Inspiring Learners for their future Complaints Procedure 2013 Updated December 2013-Page 1 of 8 Consultation History Governors/staff/parents/students Date
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How to fill out complaints procedure 2013:

01
Familiarize yourself with the complaints procedure document. Read through it carefully to understand the steps involved in filing a complaint and the requirements for submitting the necessary information.
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Begin by identifying the specific issue or incident that you wish to file a complaint about. Ensure that it falls within the scope of the complaints procedure 2013.
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Gather all relevant evidence and documentation related to the issue or incident. This may include written statements, emails, photographs, or any other supporting materials that can strengthen your case.
04
Follow the specified format or template provided in the complaints procedure 2013 for submitting your complaint. Ensure that you include all the required information such as your personal details, a detailed description of the complaint, dates, locations, and any witnesses or parties involved.
05
Clearly state the desired outcome or resolution that you are seeking from filing the complaint. This will help guide the review process and ensure that your complaint is properly addressed.
06
Submit your completed complaint form to the appropriate authority or department as outlined in the complaints procedure 2013. Make sure to keep a copy for your records.
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Follow up on your complaint by checking the designated timeframe stated in the procedure for receiving a response. If you have not received a response within the specified timeframe, consider escalating your complaint to the next level or seeking additional guidance from relevant authorities or legal advice, if necessary.

Who needs complaints procedure 2013:

01
Individuals or employees who have experienced or witnessed an incident that violates rules, regulations, or policies that are covered by the complaints procedure 2013.
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Customers or clients who have encountered issues or problems with the products or services provided by an organization or company that falls under the jurisdiction of the complaints procedure 2013.
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Anyone who believes that their rights have been infringed or that they have been subjected to unfair or discriminatory treatment, and wish to formally raise their concerns through the complaints procedure 2013.
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Complaints procedure form is a document used to formally report any dissatisfaction, grievances, or concerns regarding a particular issue or service.
Any individual or organization that has a grievance or complaint is required to file a complaints procedure form.
To fill out a complaints procedure form, provide detailed information about the issue, include any supporting documents or evidence, and follow any specific instructions provided.
The purpose of a complaints procedure form is to provide a structured way for individuals or organizations to report issues or grievances and for the concerned parties to investigate and address them.
The complaints procedure form must include details about the nature of the complaint, the date and time of the incident, any individuals involved, and any supporting evidence.
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