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CS 147 Autumn 2014: Assignment 4 Instructor: James Landry Contextual Inquiry, Task Analysis & Rough Sketches (Group) Due: Thursday, October 9, 2014, 11:59 PM Overview In this assignment you will use
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How to fill out contextual inquiry task analysis

How to fill out contextual inquiry task analysis:
01
Understand the purpose: Before filling out a contextual inquiry task analysis, it's important to understand its purpose. This analysis is used to gather data about user tasks, goals, and contexts in order to design user-friendly products or services.
02
Identify the tasks: Start by identifying the tasks that users perform in relation to the product or service you are analyzing. This could include actions such as logging in, searching for items, or making a purchase.
03
Observe users: To gather accurate data, observe users while they are performing these tasks. Take note of any difficulties they face, their personal goals, and the context in which they are using the product or service.
04
Ask open-ended questions: During the observation, ask open-ended questions to gain a deeper understanding of the user's perspective. For example, you could ask them about their motivations, frustrations, or any workarounds they have developed.
05
Document the findings: Once you have gathered all the necessary data, document the findings of your contextual inquiry task analysis. This can be done in the form of notes, surveys, or audio/video recordings.
06
Analyze the data: Review the collected data and look for patterns, trends, or recurring themes. This analysis will help you identify common pain points, user needs, and areas for improvement.
07
Create user personas: Based on the analysis, create user personas that represent your target audience. These personas will help you design products or services that cater to specific user needs and preferences.
08
Communicate the findings: Share your findings with stakeholders, designers, or developers involved in the product or service. Use visual aids such as charts, graphs, or reports to effectively communicate the data and insights.
Who needs contextual inquiry task analysis?
01
Product designers: Contextual inquiry task analysis is essential for product designers as it provides them with valuable insights into user behavior, needs, and preferences. This information helps designers create user-centered designs and improve the overall user experience.
02
User experience researchers: Contextual inquiry task analysis is a valuable tool for user experience researchers who want to conduct in-depth studies on user interactions with a product or service. This analysis helps researchers understand users' goals, contexts, and pain points, which can inform the design process.
03
Business owners: Business owners can benefit from contextual inquiry task analysis as it helps them understand their target audience better. By understanding user needs and frustrations, business owners can make informed decisions about product features, marketing strategies, or customer support.
04
Developers: Contextual inquiry task analysis provides developers with valuable insights into how users interact with a product or service. This information helps developers create efficient and user-friendly interfaces, reducing the likelihood of user errors and frustrations.
05
Marketing teams: Contextual inquiry task analysis can provide marketing teams with insights into user motivations, preferences, and pain points. This information can inform marketing campaigns, messaging, and targeting strategies, resulting in more effective marketing efforts.
In conclusion, filling out a contextual inquiry task analysis involves understanding its purpose, observing users, asking questions, documenting findings, analyzing data, and communicating the insights. This analysis is useful for product designers, user experience researchers, business owners, developers, and marketing teams.
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What is contextual inquiry task analysis?
Contextual inquiry task analysis is a research method used to gather information about how users interact with a product in their natural environment.
Who is required to file contextual inquiry task analysis?
Anyone conducting user research or designing products may be required to file contextual inquiry task analysis.
How to fill out contextual inquiry task analysis?
To fill out contextual inquiry task analysis, one must observe users engaging with the product, document their actions, and analyze the data to identify areas for improvement.
What is the purpose of contextual inquiry task analysis?
The purpose of contextual inquiry task analysis is to understand users' needs, behaviors, and challenges in order to improve the design of a product.
What information must be reported on contextual inquiry task analysis?
Information such as user demographics, workflow observations, pain points, and suggested improvements must be reported on contextual inquiry task analysis.
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