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This document outlines the appeal process for providers regarding claim payments or denials, detailing the steps of Reconsideration, Claim Dispute, and State Fair Hearing.
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How to fill out Sunflower State Health Plan Provider Claim Appeal Process

01
Gather all necessary documentation related to the claim, including the original claim submission, explanation of benefits (EOB), and any relevant medical records.
02
Complete the Provider Claim Appeal Form provided by Sunflower State Health Plan.
03
Clearly outline the reasons for the appeal, including specific details regarding the service, the denial, and any supporting evidence.
04
Attach all supporting documents and information to the appeal form.
05
Submit the appeal form and accompanying materials through the designated submission method, such as mail or online portal.
06
Keep a copy of the submitted appeal and any correspondence for your records.
07
Follow up with Sunflower State Health Plan to confirm receipt of the appeal and check on its status.

Who needs Sunflower State Health Plan Provider Claim Appeal Process?

01
Healthcare providers who have had claims denied or underpaid by Sunflower State Health Plan.
02
Providers seeking to challenge the decision made by Sunflower State Health Plan regarding reimbursement.
03
Organizations and individuals who need to ensure proper payment for services rendered to plan members.
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You must file claims within 180 days from the date you provided services, unless there's a contractual exception. For inpatient claims, the date of service refers to the member's discharge date. You have 365 days from the date of service to resubmit a revised version of a processed claim.
Do you need more information or have a question? Please fill out the below form or call toll free 1-877-644-4623 TTY: 711.
Every timely filing appeal letter should include: The patient's name and healthcare ID number. The date of service. The original claim number. Total amount billed on that claim. Proof of timely filing (such as confirmation of electronic submission or a confirmation from a claims clearinghouse) The insurer's denial letter.
In the U.S. and U.S. territories, you must file your claims within one year of service.
Timely Filing for Non-Participating Providers Wellcare By AllwellWellcare Complete First dispute None 120 days from date of decision disputed Second dispute None 365 days from date of last decision Appeal 60 days with Waiver of Liability (WOL) 60 days with Waiver of Liability (WOL)3 more rows
In medical billing, a timely filing limit is the timeframe within which a claim must be submitted to a payer. Different payers will have different timely filing limits; some payers allow 90 days for a claim to be filed, while others will allow as much as a year.

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The Sunflower State Health Plan Provider Claim Appeal Process is a formal procedure that allows providers to challenge and appeal decisions made regarding claim denials or adjustments by Sunflower State Health Plan.
Any healthcare provider who has submitted a claim to Sunflower State Health Plan that has been denied or adjusted may file an appeal.
Providers must complete the official appeal form provided by Sunflower State Health Plan, ensuring to include all necessary details and supporting documentation related to the claim being appealed.
The purpose of the process is to provide a mechanism for providers to dispute claim decisions, ensuring that valid claims are properly reviewed and potentially approved based on the merits of the case.
The information required includes the claim number, patient details, provider details, reason for appeal, and any relevant supporting documentation that substantiates the claim.
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