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This document serves as a lesson plan introducing CAP members to conflict management techniques for effectively resolving conflicts within the organization.
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How to fill out conflict management

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How to fill out Conflict Management

01
Identify the conflict and its source.
02
Listen to all parties involved to understand their perspectives.
03
Facilitate open communication between conflicting parties.
04
Encourage a collaborative approach to find mutual solutions.
05
Establish clear agreements and follow-up actions.
06
Document the resolution process and outcomes.

Who needs Conflict Management?

01
Managers and team leaders.
02
Human resources professionals.
03
Employees in any team or organization.
04
Individuals dealing with interpersonal relationships.
05
Mediators and conflict resolution specialists.
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People Also Ask about

Stage 5: Conflict Resolution The final stage of conflict is its resolution. This stage involves finding mutually acceptable solutions to the issues at hand. Effective conflict resolution requires clear communication, active listening, and a willingness to compromise.
According to the Thomas-Kilmann Conflict Mode Instrument (TKI), used by human resource (HR) professionals around the world, there are five major styles of conflict management — collaborating, competing, avoiding, accommodating, and compromising.
Conflict management is used to handle conflicts with fairness and efficiency. In doing so, you can avoid poor communication between colleagues, decrease workplace tension to improve productivity, and also keep the morale of employees high.
Conflict Resolution – a 5 Step Process Clarify the source of the problem. What is the issue at hand? Go beyond the conflict and identify other barriers. Establish a common goal. Explore how they goal can be reached. Develop an agreement.
In a 2023 Harvard Business Review article, Catherine Cote broke down the Thomas-Kilmann Conflict Model, which highlights five conflict resolution strategies: avoiding, competing, accommodating, compromising, and collaborating.
Understanding the 5 C's of Conflict Management — Clarity, Communication, Collaboration, Compromise, and Control — is crucial for fostering a productive workplace environment.

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Conflict Management is the process of identifying and addressing disputes and disagreements in a constructive manner to resolve issues and maintain positive relationships.
Individuals involved in conflicts, team leaders, managers, or any parties who are affected by or have the authority to mediate disputes are often required to file Conflict Management.
Filling out Conflict Management typically involves describing the conflict situation, the parties involved, the impact of the conflict, and outlining potential solutions or steps taken to resolve the issue.
The purpose of Conflict Management is to resolve disputes effectively, facilitate communication between conflicting parties, and foster a collaborative environment to prevent future conflicts.
Information that must be reported includes the names of the involved parties, a description of the conflict, the context, the date of the incident, and any resolutions or actions taken.
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