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This document provides a brief overview of the coverage and exclusions related to the Premium Handset Protection program for Pay In Advance customers.
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How to fill out premium handset protection

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How to fill out Premium Handset Protection

01
Gather your device information including the make, model, and IMEI number.
02
Visit the Premium Handset Protection enrollment page on your service provider's website.
03
Select the option to enroll in the Premium Handset Protection plan.
04
Complete the online application form with your personal information including name, address, and contact details.
05
Input the device information you gathered earlier.
06
Review the terms and conditions of the protection plan.
07
Make the required payment for the premium protection plan.
08
Submit the application and confirm your enrollment.

Who needs Premium Handset Protection?

01
Individuals who own a high-value smartphone and want to protect their investment.
02
People with a tendency to lose or damage their devices frequently.
03
Users who rely heavily on their smartphones for daily tasks and communications.
04
Customers who do not currently have any form of device protection or warranty.
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People Also Ask about

Life happens. We've got you covered. Protection 360™ covers loss, theft, and unlimited claims for accidental damage — including $0 broken screen repairs — and a whole lot more. $0 broken screen repairs for smartphones only. Certain exclusions apply, see coverage documents for full details.
You can get Premium Handset Protection®(PHP) for as low as $5 per month per device. It includes device insurance and mobile protection. You may enroll in either program separately. Enroll in our stores, within 30 days of activating you eligible device. The device will need to pass a visual mechanical inspection.
You may keep your Premium Handset Protection Program coverage through the end of the payment cycle or if you wish, you may cancel the Premium Handset Protection Program coverage and request a refund of the unused portion of the insurance premium paid by calling 1-800-430-9881.
This plan covers accidental damage from handling, such as cracked screens, drops, liquid damage, and mechanical and electrical failures. TERMS & CONDITIONS. Device Protection.
You can get Premium Handset Protection®(PHP) for as low as $5 per month per device. It includes device insurance and mobile protection. You may enroll in either program separately. Enroll in our stores, within 30 days of activating you eligible device. The device will need to pass a visual mechanical inspection.
Premium Handset Protection cost by tier: Tiers 1 & 2: $5. Tiers 3 & 4: $7. Tiers 5 & 6: $12.
You may keep your Premium Handset Protection Program coverage through the end of the payment cycle or if you wish, you may cancel the Premium Handset Protection Program coverage and request a refund of the unused portion of the insurance premium paid by calling 1-800-430-9881.

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Below is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.

Premium Handset Protection is an insurance plan that covers the loss, theft, or damage of a mobile device, providing financial assistance for repairs or replacements.
Typically, customers who wish to insure their mobile devices against loss, theft, or accidental damage are required to file for Premium Handset Protection.
To fill out Premium Handset Protection, customers usually need to complete a form with their personal information, device details, and any applicable payment information.
The purpose of Premium Handset Protection is to provide device owners with peace of mind by covering unexpected costs associated with device loss, theft, or damage.
Information that must be reported includes the owner's name, contact information, device make and model, device IMEI number, and payment information for the insurance plan.
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