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This document outlines the establishment, purpose, and operational framework of the Independent Recourse Mechanism (IRM) of the European Bank for Reconstruction and Development (EBRD) designed to
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How to fill out Independent Recourse Mechanism

01
Identify the issue: Determine whether your concern is related to non-compliance with the policies of the organization.
02
Gather documentation: Collect relevant evidence, correspondence, or reports that support your case.
03
Complete the application form: Obtain and fill out the Independent Recourse Mechanism form provided by the organization.
04
Submit your request: Send the completed form along with your documentation to the designated office of the Independent Recourse Mechanism.
05
Await confirmation: After submission, wait for an acknowledgment of receipt from the Independent Recourse Mechanism office.
06
Follow up: If you don’t receive a response within the specified timeframe, follow up for updates on your case.

Who needs Independent Recourse Mechanism?

01
Individuals or groups who believe they have been adversely affected by the actions or omissions of an organization.
02
Project-affected persons seeking redress for grievances related to organizational projects.
03
Stakeholders looking for an independent review of compliance with policies and procedures.
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The Independent Recourse Mechanism (IRM) is a mechanism that allows individuals or communities affected by projects funded by development institutions to raise grievances and seek resolution regarding any negative impacts stemming from those projects.
Any individual or community directly affected by a project funded by an institution that has established an Independent Recourse Mechanism is eligible to file a complaint.
To fill out the Independent Recourse Mechanism, affected parties need to complete a complaint form that typically requires details about the grievance, the project involved, and the specific impacts experienced.
The purpose of the Independent Recourse Mechanism is to provide a formal channel for stakeholders to voice concerns, seek redress for grievances, and ensure accountability in the operations of financial institutions.
The information that must be reported includes the identification of the complainant, a description of the grievance, details of the project causing harm, evidence or documentation supporting the claims, and any prior attempts to resolve the issues.
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