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This document provides troubleshooting methods to address slow performance issues in Microsoft Outlook when used with Microsoft Office 365. It outlines potential causes and solutions such as enabling
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01
Update Outlook: Ensure that you have the latest version of Outlook installed on your computer. Microsoft regularly releases updates that include performance improvements and bug fixes.
02
Clear the Outlook cache: Over time, the Outlook data cache can become filled with unnecessary files, which can slow down the performance. Clearing the cache can help improve Outlook's responsiveness.
03
Disable add-ins: Sometimes third-party add-ins can cause Outlook to slow down. Disable any unnecessary add-ins that you might have installed and see if that improves the performance.
04
Compact your PST file: If you are using a PST file to store your Outlook data, it may become fragmented over time, leading to slower performance. Use the built-in Outlook feature to compact your PST file and optimize its performance.
05
Check for large attachments: Having a large number of email attachments or large-sized attachments in your mailbox can slow down Outlook's performance. Consider saving these attachments to your computer or deleting them if they are no longer needed.

Who needs outlook performance is slow?

01
Users experiencing sluggishness: If you find that Outlook is taking longer than usual to open, send or receive emails, or perform any other actions, you may need to address the slow performance issue.
02
Users dealing with frequent freezing or crashes: If Outlook freezes or crashes frequently, it can disrupt your productivity. In such cases, it's important to troubleshoot the performance issues to ensure smooth and uninterrupted usage of Outlook.
03
Users with a large mailbox: If you have a large mailbox with numerous folders and a substantial amount of emails, you may experience slower performance. This can be addressed by implementing the strategies mentioned above to optimize Outlook's performance.
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The performance of Outlook is slow when the application takes a longer time to load, respond, or perform tasks such as sending or receiving emails.
No one is required to file Outlook performance issues as it is a technical concern that users may need to troubleshoot.
There is no specific form or process to fill out for Outlook performance issues. Users can try troubleshooting steps such as optimizing mailbox size, disabling add-ins, or repairing the application.
The purpose is to identify and resolve any issues causing sluggish performance in the Outlook application, thus improving productivity and user experience.
There is no formal reporting requirement for Outlook performance issues. Users can report their observations and details of the problem to technical support or forums for assistance.
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