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CONSUMER COMPLAINTS RELATING TO MEDICINES This is a new program that has just been started by the National Pharmaceutical Control Bureau (NPC), Ministry of Health Malaysia. The REPORTING FORM FOR
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How to fill out consumer complaints relating to:

01
Begin by gathering all relevant information about the complaint, including the details of the product or service, the date of purchase, and any communication with the company regarding the issue.
02
Clearly and concisely state the problem or issue you are experiencing, providing specific examples and any supporting evidence, such as receipts or photographs.
03
Include your contact information, including your name, address, phone number, and email, so that the company can easily reach you regarding the complaint.
04
If applicable, mention any attempts you have made to resolve the issue with the company directly and the outcome of those attempts.
05
If desired, you can seek legal advice or consult consumer protection agencies to better understand your rights and potential courses of action.
06
Submit the complaint through the appropriate channel, whether it be through an online consumer complaint form, email, or traditional mail.

Who needs consumer complaints relating to:

01
Consumers who have experienced issues or problems with products or services they have purchased.
02
Individuals who believe they have been treated unfairly by companies or have received a faulty or unsatisfactory product.
03
Customers who have encountered deceptive advertising or misleading information from companies.
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Consumer complaints relating to are grievances or issues raised by customers regarding products or services.
Anyone who has purchased a product or service and is dissatisfied with it can file consumer complaints relating to.
Consumer complaints relating to can be filled out online on a designated consumer complaint portal or submitted in writing to the relevant consumer protection agency.
The purpose of consumer complaints relating to is to alert businesses and authorities about potential issues with products or services and seek redress or resolution for the consumer.
Consumer complaints relating to must include details such as the nature of the complaint, purchase date, product or service involved, and contact information of the consumer.
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