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A.C.N. 166 276 017
CUSTOMER IDENTIFICATION
&
GUIDELINES
(AML)
Page 1 of 5
CUSTOMER IDENTIFICATION GUIDELINES (AML)
Method 1. Face to face verification by reference to an original photographic identification
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How to fill out customer identification

How to fill out customer identification:
01
Start by gathering all required documentation, such as the customer's ID card or passport, proof of address, and any additional documents specified by your organization or regulatory requirements.
02
Ensure that you have a clear and user-friendly customer identification form or application. This form should include sections for collecting relevant personal information, such as the customer's full name, date of birth, and contact details.
03
Verify the accuracy of the information provided by the customer. Cross-check important details, such as the customer's identification number, against the submitted documents.
04
Record the customer's identification information in a secure and organized manner. This could involve using a software system or a dedicated database for maintaining customer records.
05
If necessary, conduct additional checks or screenings to ensure compliance with anti-money laundering (AML) and know your customer (KYC) regulations. This may involve verifying the customer's background, financial information, or performing risk assessments.
06
Complete any additional steps or requirements necessary for customer identification, such as obtaining the customer's signature or recording their consent to use their personal data.
07
Finally, review the completed customer identification form for accuracy and completeness. Ensure that all required fields have been filled out correctly before considering the identification process complete.
Who needs customer identification?
01
Financial institutions such as banks, credit unions, and insurance companies need customer identification to verify the identity of individuals who wish to open accounts, apply for loans, or purchase financial products.
02
Payment processors and fintech companies must also perform customer identification as part of their anti-fraud measures and compliance with regulatory guidelines.
03
Government agencies and public institutions may require customer identification for various purposes, such as issuing official documents, granting licenses, or conducting background checks.
04
Various online service providers, including e-commerce platforms, social media networks, and online marketplaces, may implement customer identification to prevent fraudulent activities, ensure user safety, and comply with applicable laws and regulations.
05
Any business or organization that handles sensitive customer information or deals with potentially high-risk transactions can benefit from customer identification processes to mitigate potential risks and protect against illegal activities.
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What is customer identification?
Customer identification is the process of verifying the identity of customers to comply with regulations and prevent illegal activities such as money laundering.
Who is required to file customer identification?
Financial institutions are required to perform customer identification procedures.
How to fill out customer identification?
Customer identification can be done by collecting personal information, verifying documents, and cross-checking against watchlists.
What is the purpose of customer identification?
The purpose of customer identification is to prevent identity theft, money laundering, terrorist financing, and other illegal activities.
What information must be reported on customer identification?
Information such as name, address, date of birth, and identification number must be reported on customer identification.
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