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RingCentral for Zendesk User GuideRingCentral for Zendesk User Guide ContentsContents Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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RingCentral for Zendesk is a cloud communications integration that allows users to make calls, send messages, and engage with customers directly from the Zendesk platform.
Any organization using both RingCentral and Zendesk platforms may benefit from integrating RingCentral for Zendesk.
To fill out RingCentral for Zendesk, users need to install the integration from the Zendesk Marketplace and configure the settings to connect their RingCentral account.
The purpose of RingCentral for Zendesk is to streamline communication processes by allowing users to make calls and send messages directly within the Zendesk platform.
Users may need to report call history, message logs, and customer interactions that occur through the integrated RingCentral and Zendesk platforms.
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