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Terms of reference Queensland Rail Customer Reference Group 1. Purpose and scope The aim of Queensland Rails Customer Reference Group (CRG) program is to provide a forum for community consultation
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How to fill out terms of reference:

01
Start by clearly identifying the purpose of the terms of reference. Define the specific objectives and desired outcomes that need to be achieved.
02
Include a clear definition of the scope of the project or activity for which the terms of reference are being created. This will help establish boundaries and ensure everyone is on the same page.
03
Identify the key stakeholders and participants involved in the project. List their roles and responsibilities, and specify their level of involvement in the decision-making process.
04
Outline the expected timelines and deadlines for the project. This includes specifying when certain deliverables or milestones should be achieved.
05
Include a section on the required resources and budget for the project. Identify any funding sources or constraints that need to be considered.
06
Clearly define the reporting and communication structure for the project. Specify how progress updates will be shared and how any issues or challenges will be addressed.
07
Close the terms of reference with a section on evaluation and monitoring. Define the key performance indicators or metrics that will be used to assess the success of the project, and establish a mechanism for periodic review and adjustment if needed.

Who needs terms of reference:

01
Project Managers: Terms of reference are essential for project managers as they provide a clear framework and direction for the project.
02
Team Members: Having terms of reference helps team members understand their roles and responsibilities, enabling them to contribute effectively to the project's success.
03
Stakeholders: Terms of reference provide stakeholders with a comprehensive overview of the project, ensuring that their expectations and requirements are considered and addressed.
04
Decision-Makers: Terms of reference assist decision-makers in making informed choices by providing them with relevant information and criteria for evaluating project progress and success.
05
External Parties: Terms of reference may also be needed for external parties involved in the project, such as contractors or consultants, to ensure alignment and clarity in their roles and responsibilities.
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Terms of Reference (ToR) is a document that outlines the objectives, scope, and deliverables of a project or initiative.
The project manager or team leader is typically responsible for preparing and filing the terms of reference. It may vary depending on the organization or project.
To fill out the terms of reference, you need to clearly define the project objectives, scope, deliverables, timelines, roles and responsibilities, and any other relevant information.
The purpose of terms of reference is to provide a clear and detailed guide for the project team members, stakeholders, and other interested parties on how the project will be executed.
Information that must be included in the terms of reference typically includes project objectives, scope, deliverables, timelines, roles and responsibilities, and any other relevant information.
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