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This document provides guidelines and resources for effectively communicating with volunteers in the Community Emergency Response Team (CERT) program. It discusses communication techniques, periodic
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How to fill out Maintaining a CERT Program - Step 1: Communicating With Volunteers

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Step 1: Identify the key stakeholders involved in the CERT program.
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Step 2: Schedule regular meetings or briefings with volunteers to keep them informed.
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Step 3: Use multiple communication channels (email, phone calls, social media) to reach volunteers.
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Step 4: Clearly outline the roles and responsibilities of each volunteer during communication.
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Step 5: Provide updates on training opportunities, events, and resources available to volunteers.
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Step 6: Encourage feedback and suggestions from volunteers to improve communication.
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Step 7: Ensure all communication is clear, concise, and accessible to all volunteers.

Who needs Maintaining a CERT Program - Step 1: Communicating With Volunteers?

01
CERT program coordinators who oversee volunteer management.
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Emergency management agencies looking to maintain effective volunteer communication.
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Volunteers involved in the CERT program who require regular updates and information.
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Community organizations engaged in emergency preparedness and response.
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Maintaining a CERT Program - Step 1: Communicating With Volunteers involves establishing effective methods of communication and engagement with volunteers, ensuring that they are informed, motivated, and equipped to participate in community emergency response efforts.
All CERT program coordinators and leaders who oversee volunteer activities and communication within the community are required to file this program to ensure proper coordination and support for the volunteers.
To fill out the program, coordinators should gather volunteer contact information, identify communication methods (like emails, meetings, and updates), and document the strategies used for outreach and engagement. Additionally, they should collect feedback from volunteers to improve communication.
The purpose is to facilitate clear, ongoing communication between coordinators and volunteers, fostering a sense of community, ensuring volunteers understand their roles, and enhancing overall readiness and responsiveness in emergencies.
The information includes volunteer contact details, the methods of communication utilized, frequency of updates, feedback received from volunteers, and any changes made to improve the communication process.
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