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ACCESSIBILITY POLICY Name Policy Type Policy Number Creation Date Revision Date POLICY ON ACCESSIBILITY STANDARDS FOR CUSTOMER SERVICE Organizational 1.6 NOVEMBER 2010 January 2014 The Accessibility
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How to fill out accessibility policy - cfspd:

01
Start by understanding the purpose and requirements of an accessibility policy. Familiarize yourself with the guidelines and regulations set by the Accessibility for Ontarians with Disabilities Act (AODA) and the Canadian Federal Public Service Employment Accessibility Policy (CFSPD).
02
Assess your organization's current accessibility practices and policies. Evaluate areas where improvements can be made to ensure compliance with accessibility standards. This may involve reviewing physical infrastructure, digital platforms, communication methods, and HR policies.
03
Develop a clear and concise accessibility policy document. Begin by stating the purpose of the policy, which is to promote inclusivity and ensure equal access to services, employment opportunities, and facilities for individuals with disabilities.
04
Outline the responsibilities of your organization in fulfilling the accessibility policy. Clearly define roles and expectations for different stakeholders, such as management, employees, and service providers.
05
Specify the steps your organization will take to remove barriers and achieve accessibility. This may include implementing accessible design practices, providing accommodations, and ensuring equal employment opportunities for individuals with disabilities.
06
Include procedures for reporting accessibility-related issues and encouraging feedback from employees and customers. Establish mechanisms for addressing complaints and resolving accessibility barriers promptly.
07
Develop a timeline for implementing the accessibility measures outlined in the policy. This will help ensure a systematic approach to making your organization more accessible and allow for progress monitoring.

Who needs accessibility policy - cfspd:

01
All organizations in the Canadian Federal Public Service Employment sector are required to have an accessibility policy in place according to the Canadian Federal Public Service Employment Accessibility Policy (CFSPD).
02
This policy applies to federal government departments, agencies, and organizations that fall within the CFSPD mandate. It aims to ensure that all individuals, including employees and members of the public, have equal access to employment opportunities and services.
03
Organizations outside of the federal public service employment sector can also benefit from implementing an accessibility policy to promote inclusivity and meet the requirements of accessibility legislation in their respective regions.
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