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This document contains information about the installation and use of FreeFlow Express to Print, Makeready, Process Manager, Web Services, Print Manager, and Output Manager, version 8.0, for the Fiery
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How to fill out customer release notes

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How to fill out Customer Release Notes

01
Start with a clear title that indicates the version or date of the release.
02
Include a brief introduction that summarizes the purpose of the release.
03
List the key features or improvements in bullet points, making them easy to read.
04
Highlight any bug fixes and the issues they address.
05
Mention any known issues that are not resolved in this release.
06
Provide instructions on how to access or install the release.
07
Include contact information for support or feedback regarding the release.

Who needs Customer Release Notes?

01
Customers who use the product to understand what changes have been made.
02
Support teams who need to assist customers with new features or fixes.
03
Product managers to communicate updates clearly to customers.
04
Marketing teams to highlight new features in promotions.
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Tell your audience exactly what is coming and when. Include photos of your new product or screenshots and provide the exact release date and pre-order information. Launch Day: Toss the confetti — it's your product's birthday!
But yes, some people do read release notes. And when it comes to your company's products, those people are your customers. Release notes represent an opportunity to communicate with your customer base.
But yes, some people do read release notes. And when it comes to your company's products, those people are your customers. Release notes represent an opportunity to communicate with your customer base.
Writing better release notes Write release notes. Include the date. Make sure people can link to the release notes for a version. For larger releases, break them up with headers. Emphasize the highlights. Link to relevant documentation from the release notes. Flesh them out with examples and screenshots.
Start by breaking your release notes into clear sections. Group updates by type — new features, bug fixes, or improvements — so users can quickly find what matters to them. Use headings like “New Features,” “Improvements,” and “Bug Fixes”, as seen in examples from Retool and GitHub, to create a logical flow.
Release notes should explain changes and set expectations The impact could be both positive and negative. If you're introducing a new feature, don't miss the opportunity to highlight how it will benefit the user. If, on the other hand, you're sunsetting one, explain why and how you're planning to make up for it.

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Below is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.

Customer Release Notes are documents that summarize updates, changes, and enhancements made to a product or service, specifically intended for the customers to keep them informed about the latest features and modifications.
Typically, product managers, development teams, or any department responsible for maintaining the product or service is required to file Customer Release Notes to ensure customers are aware of the updates.
To fill out Customer Release Notes, outline the changes made, categorize them into sections such as new features, enhancements, bug fixes, and provide clear descriptions and any necessary instructions for users.
The purpose of Customer Release Notes is to communicate recent changes to the customers, provide clarity on new functionalities, and ensure users understand how to benefit from updates or improvements.
Customer Release Notes must include information such as the version number, release date, summary of changes (new features, enhancements, bug fixes), and any important notes or instructions for users.
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