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This document provides detailed troubleshooting procedures for identifying and resolving various issues related to the Xerox Phaser 790 printer, including paper jams, printer error messages, and copy/print
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How to fill out Xerox Phaser 790 Problem Solving Guide

01
Open the Xerox Phaser 790 Problem Solving Guide document.
02
Identify the specific issue you are experiencing with the printer.
03
Locate the section in the guide that addresses your identified issue.
04
Follow the step-by-step troubleshooting instructions provided in that section.
05
Refer to any diagrams or illustrations to better understand the troubleshooting process.
06
If the issue persists, check the related problems or solutions listed at the end of the section.
07
Document any errors or patterns to share with support if needed.

Who needs Xerox Phaser 790 Problem Solving Guide?

01
Printer operators and users experiencing issues with the Xerox Phaser 790.
02
IT professionals responsible for maintaining and troubleshooting office printers.
03
Administrative staff managing print services in an organization.
04
Technicians and support staff providing assistance for printer issues.
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To do that press and hold the WPS button for 10 seconds, and XEROX Phaser 3020 LED indicator should flash once. Next, press and hold WPS Key for over 15 seconds until XEROX Phaser 3020 LED light is green. Open Xerox Easy Print Manager on your computer and print Supplies Information.
If the control panel prompts you, verify the paper size, type, and color on the screen. At the printer control panel, press the Home button. Touch Device > Paper Trays. In the Paper Trays menu, select the bypass tray icon. To save the settings, touch OK.
0:43 4:04 The printer resets and turns on automatically. If the printer doesn't turn on automatically pressMoreThe printer resets and turns on automatically. If the printer doesn't turn on automatically press the power button to turn it on restore printer network settings.
Reset the Printer to Factory Defaults At the printer control panel, log in as administrator. At the printer control panel, press the Log In button. Touch or type admin. Press the Home button. Touch Device > Resets. Touch Reset to Factory Defaults. At the confirmation message, touch Reset.
0:00 0:42 Click on the setting. Icon. Click on the device scroll ahead and look for the restore factoryMoreClick on the setting. Icon. Click on the device scroll ahead and look for the restore factory default press it press okay restore all settings and confirm it just wait for a few seconds.
Reboot using power source Unplug the device's power cord from the wall outlet. Wait at least 30 seconds. Plug the power cord back into the outlet and wait for the device to boot up. This may take a few minutes. Restart your computer. Try printing again.
The default password will be 1111 on most printers or the serial number of the machine.
This error displays because the Fuser Unit cannot maintain a normal operating temperature. Power the printer off and then on. If the problem persists, contact Support for additional assistance as the Fuser Assembly may need to be replaced.

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The Xerox Phaser 790 Problem Solving Guide is a resource designed to assist users in troubleshooting and resolving common issues that may arise with the Xerox Phaser 790 printer model.
Users of the Xerox Phaser 790 printer, including technicians and administrative personnel responsible for maintaining the printer, are required to utilize the Problem Solving Guide to ensure proper handling of issues.
To fill out the Xerox Phaser 790 Problem Solving Guide, users should follow the outlined steps, documenting the specific issue encountered, any error messages, troubleshooting measures taken, and the final resolution.
The purpose of the Xerox Phaser 790 Problem Solving Guide is to provide a structured method for identifying, diagnosing, and fixing problems with the Xerox Phaser 790 printer, aiding users in efficient printer management.
The information that must be reported includes the problem description, any error codes displayed, the steps taken to address the problem, and the outcome of the troubleshooting efforts.
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