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CLARINET GLOBAL TRAINING INVESTIGATIVE INTERVIEWING TECHNIQUES FOR FRAUD PREVENTION Linking interviewing techniques to fraud prevention and increased level of detection Date : 27th 28th February 2012

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1. Understand the purpose: Before starting, it is important to have a clear understanding of why investigative interviewing techniques are needed. These techniques are used to gather information, gather evidence, and conduct thorough investigations in various fields such as law enforcement, human resources, and journalism.
2. Research and training: Familiarize yourself with different investigative interviewing techniques. Conduct thorough research to understand the best practices and methods used by experts in this field. Additionally, consider attending training sessions or workshops to develop your skills in investigative interviewing.
3. Prepare for the interview: Prior to conducting an interview, it is crucial to thoroughly prepare. Start by gathering all relevant background information on the case or individual you will be interviewing. This will help you ask informed and targeted questions during the interview. Make sure to create an outline or a list of key areas you want to cover during the interview.
4. Establish rapport: Building a rapport with the interviewee is essential to gain their trust and cooperation. Begin the interview by creating a relaxed environment and ensuring that the interviewee feels comfortable. Establishing rapport helps to create an open and honest dialogue throughout the interview.
5. Use active listening techniques: Active listening is a key component of investigative interviewing. Pay close attention to the interviewee's responses, body language, and tone of voice. Ask clarifying questions to ensure that you fully understand their statements and gather accurate information. Avoid interrupting or imposing your own opinions during the interview.
6. Ask open-ended and closed-ended questions: Both open-ended and closed-ended questions are important in investigative interviewing. Open-ended questions allow the interviewee to provide detailed and unrestricted responses, while closed-ended questions are useful for obtaining specific information or confirming facts. Use a combination of these types of questions to gather comprehensive information.

Who needs investigative interviewing techniques?

1. Law enforcement professionals: Police officers, detectives, and investigators often require investigative interviewing techniques to gather testimonies, evidence, and statements during criminal investigations. These techniques help them extract accurate information and build strong cases.
2. Human resources professionals: HR professionals may need investigative interviewing techniques to conduct workplace investigations related to misconduct, harassment, or employee complaints. These techniques help HR professionals gather information, assess credibility, and make informed decisions during the investigation process.
3. Journalists and reporters: Investigative journalists often utilize interviewing techniques to gather information for in-depth reports and articles. By conducting thorough interviews, they can obtain exclusive information, uncover hidden details, and present a comprehensive account of the subject or issue they are investigating.

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