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WEYBRIDGE SCHOOL SOL TREVELYAN Governing Body Complaints Procedure (This policy has been adopted from Caerphilly County Borough Council) CONTENTS PARAGRAPHS SECTION 1 THE LEGAL FRAMEWORK AND ROLE
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How to Fill Out Governing Body Complaints Procedure:

01
Familiarize yourself with the procedure: Start by reading and understanding the governing body complaints procedure document. Take note of the steps involved, any specific requirements, and the timeframe for submitting a complaint.
02
Identify the complaint: Determine the specific issue or concern that you wish to raise with the governing body. It could be related to policy violations, misconduct, unfair treatment, or any other relevant matter.
03
Gather supporting evidence: Collect any evidence or documentation that supports your complaint. This may include emails, photographs, witness statements, or any other relevant records or materials. Ensure that you have sufficient evidence to substantiate your claim.
04
Follow complaint submission guidelines: Review the governing body's instructions for submitting a complaint. This may involve completing a complaint form, writing a detailed letter outlining the issue, or using a specific online platform. Follow the guidelines carefully to ensure that your complaint is properly received and processed.
05
Provide clear and concise details: When filling out the complaint, be clear and specific about the incident, individuals involved, dates, locations, and any other pertinent information. Provide a chronological account of events, ensuring that your narrative is concise while still capturing the essential details.
06
Attach supporting documentation: Attach copies of any relevant evidence or supporting documentation to strengthen your complaint. Label each attachment clearly and reference them in your complaint statement for easy correlation.
07
Submit the complaint: Once you have completed the necessary forms or written your complaint, submit it according to the governing body's instructions. Ensure that you keep a copy for your records and obtain proof of submission if possible.

Who Needs Governing Body Complaints Procedure?

01
Students: Students who encounter any issues or incidents within an educational institution governed by a specific body may need to make use of the governing body complaints procedure to address their concerns or bring attention to misconduct or unfair treatment.
02
Parents or Guardians: If a parent or guardian believes that their child is being mistreated, facing discrimination, or has any other concerns related to the educational institution, they may need to utilize the governing body complaints procedure to advocate for their child's rights and well-being.
03
Employees: Teachers, staff members, or other employees who experience workplace conflicts, harassment, or other issues may find it necessary to follow the governing body complaints procedure to ensure their concerns are properly addressed and investigated.
In general, anyone who has a legitimate complaint related to the governance, policies, practices, or treatment within a specific institution regulated by a governing body may need to utilize the governing body complaints procedure to seek resolution and accountability.
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The governing body complaints procedure is a formal process for individuals to raise concerns or complaints related to the actions or decisions of a governing body.
Any individual who has a complaint or concern about the governing body's actions or decisions may be required to file a governing body complaints procedure.
To fill out the governing body complaints procedure, individuals should follow the specific guidelines and instructions provided by the organization or institution governing body.
The purpose of the governing body complaints procedure is to provide a fair and transparent process for addressing concerns or complaints related to the governing body's actions or decisions.
The information required to be reported on a governing body complaints procedure may include details of the complaint, evidence or documentation supporting the complaint, and any requested outcomes or resolutions.
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