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This document explains how to configure the Thin-Client SSL VPN (WebVPN) on a Cisco router and it applies to Cisco 1800, 2800 and 3800 Integrated Services Routers.
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How to fill out Cisco SMB Support Assistant

01
Visit the Cisco SMB Support Assistant website.
02
Create or log in to your Cisco account.
03
Select the 'Start a Request' option.
04
Enter the required information about your device or service.
05
Provide details such as product ID, issue description, and contact information.
06
Review the information you entered for accuracy.
07
Submit your request for support.

Who needs Cisco SMB Support Assistant?

01
Small to medium-sized businesses using Cisco products.
02
IT administrators seeking assistance with Cisco solutions.
03
Businesses needing quick support for network-related issues.
04
Employees working on Cisco infrastructure management.
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People Also Ask about

The SMB (Server Message Block) protocol allows Windows, Mac, and Linux clients with SMB/CIFS support to access data stored on the Synology NAS.
Small and medium business. Protect, connect, and empower your business with Cisco's portfolio tailored to small and medium businesses.
Server Message Block (SMB) is a network file sharing and data fabric protocol. SMB is used by billions of devices in a diverse set of operating systems, including Windows, MacOS, iOS, Linux, and Android. Clients use SMB to access data on servers.
Cisco ® Software Support Service (SWSS) offers technical support coverage for the software application products and suites you have licensed on a perpetual basis.
Technical support is available 24/7. Enterprise and service providers. 1 800 553 2447 (U.S. and Canada) Small business. 1 866 606 1866 (U.S. and Canada) Training and certifications. 1 888 852 2726, press 4.
Small and Medium Business Networks Made Easy. Turn to Cisco Business for simple, flexible, and secure networking designed for small and medium-sized business (SMB) users.
Server Message Block (SMB) is a network protocol used for providing shared access to files, printers, and other communication between nodes on a network. It is a client-server communication protocol, where clients request services and servers respond to those requests.
Cisco Network Assistant 3.0 supports Wireless Access Point, IP Phone, Switch, Router, Desktop + IP Phone, Server, Diagnostics, Guest, and Other Smartports roles. Server, Printer, Guest, diagnostics, and Other are only supported on the Cisco Catalyst Express 500 Series.

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Cisco SMB Support Assistant is a tool designed to help small and medium-sized businesses manage their Cisco devices, providing support and guidance for troubleshooting and maintenance.
Typically, Cisco SMB Support Assistant is required to be filed by administrators or IT personnel responsible for managing Cisco devices within small and medium-sized businesses.
To fill out the Cisco SMB Support Assistant, users need to log in to the Cisco support website, access the Assistant tool, and provide the necessary details about their Cisco devices and any issues they are encountering.
The purpose of Cisco SMB Support Assistant is to streamline the support process for businesses by offering structured guidance and tools to resolve issues efficiently.
Users must report specific information including device type, model number, firmware version, and a description of the problem or support request they are experiencing.
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