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Get the free Release Notes for Cisco Unified Contact Center Express and Unified IP IVR

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Estos documentos de notas de la versión describen las correcciones y nuevas características en Cisco Unified Contact Center Express (Unified CCX) y Cisco Unified IP IVR.
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How to fill out Release Notes for Cisco Unified Contact Center Express and Unified IP IVR

01
Start with the title of the release notes, including the version number and release date.
02
Provide a brief overview of the features, improvements, and bug fixes included in this release.
03
List new features, describing each feature and its benefits.
04
Document any enhancements made to existing features, detailing what was improved.
05
Include a section for resolved issues, specifying bugs that were fixed in this release.
06
Mention any known issues that users might face despite the updates.
07
Include upgrade instructions if applicable, detailing any steps or precautions necessary for installation.
08
State any additional resources or documents that users can refer to for further information.
09
Close with a contact method for support or feedback regarding the release.

Who needs Release Notes for Cisco Unified Contact Center Express and Unified IP IVR?

01
System administrators who manage Cisco Unified Contact Center Express and Unified IP IVR.
02
Support staff who assist users and troubleshoot issues.
03
Developers who need to understand changes in the software for integration and development.
04
End users who want to be informed about new features and improvements.
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Release Notes for Cisco Unified Contact Center Express and Unified IP IVR are documents that provide detailed information regarding new features, enhancements, bug fixes, and known issues for specific software releases. They help users understand what changes have been made and how they can impact system operations.
Release Notes are typically filed by the product development teams, project managers, or release managers responsible for the software. They are required to create and maintain these documents to ensure that users have up-to-date information about the product.
To fill out Release Notes, begin by outlining the version number and release date. Include sections for new features, enhancements, bug fixes, known issues, and any relevant upgrade or migration instructions. Ensure that the information is clear, concise, and organized for easy readability.
The purpose of Release Notes is to inform users and stakeholders about the latest updates, improvements, and issues related to the software. They serve as a guide for understanding enhancements and help in troubleshooting as they highlight known issues.
Release Notes must include the version number, release date, detailed descriptions of new features, enhancements, and bug fixes, known issues, and any relevant documentation or upgrade instructions that users need to follow.
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