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Este documento describe las políticas de soporte técnico para los sistemas de hardware y software de Oracle, incluyendo términos de soporte, niveles técnicos de soporte y servicios adicionales
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How to fill out Oracle Hardware and Systems Support Policies

01
Begin by gathering all required information about your hardware and systems.
02
Access the Oracle Hardware and Systems Support Policies document.
03
Identify the sections that pertain to your equipment and services.
04
Fill out your organization's details, including name, address, and contact information.
05
Specify the Oracle products and services you are utilizing.
06
Provide necessary documentation, such as proof of purchase or service agreements.
07
Review the policies and ensure you understand each section's requirements.
08
Sign and date the document to acknowledge acceptance of the policies.
09
Submit the completed document to your Oracle representative or through the designated support portal.

Who needs Oracle Hardware and Systems Support Policies?

01
Organizations that have purchased Oracle hardware or systems.
02
IT departments responsible for managing Oracle products.
03
Business managers who oversee equipment maintenance and support agreements.
04
Compliance officers ensuring adherence to support policy guidelines.
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Oracle Hardware and Systems Support Policies provide guidelines and frameworks for maintaining and managing Oracle hardware and systems, ensuring they operate effectively and efficiently while adhering to support agreements.
Organizations and individuals utilizing Oracle hardware and systems under a support agreement are required to file Oracle Hardware and Systems Support Policies to ensure compliance and access to support services.
To fill out Oracle Hardware and Systems Support Policies, users should gather relevant information about their hardware and systems, complete the required sections by providing accurate data, and submit the form as per the guidelines provided by Oracle.
The purpose of Oracle Hardware and Systems Support Policies is to define the terms of support, establish responsibilities, and outline procedures for maintenance and issue resolution, ensuring clients receive timely and effective assistance.
The information that must be reported on Oracle Hardware and Systems Support Policies includes hardware details, configurations, system specifications, support agreements, and any issues encountered that require support intervention.
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