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Connect for Siegel Contact Center Integration Guide Using connect to Integrate Siegel and Inquiry Applications Inquiry Version 8.2.0 Document Number CA82-IG-00 March 16, 2010, Inquiry 900 Cherry Ave
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Iconnect for Siebel Contact is a software tool used for managing customer contact information in the Siebel Contact Center application.
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The information that must be reported on iconnect for Siebel Contact includes customer contact details, interaction history, transaction records, and any other relevant information necessary for managing customer relationships.
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