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Usability and accessibility of electronic poll books Preliminary draft Usability testing for epollbooks June 27, 2015, Shane Dawkins NIST Whitney Queensbury Lynn Paymaster Center for Civic Design
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How to fill out usability testing for e-pollbooks

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How to Fill Out Usability Testing for e-pollbooks:

01
Identify the objectives: Before starting the usability testing for e-pollbooks, determine the specific goals and objectives. This will help guide the testing process and ensure that the results are meaningful and actionable.
02
Define the target audience: Determine the specific user groups that will be participating in the usability testing. Consider factors such as demographics, technical proficiency, and experience with e-pollbooks. This will help ensure that the testing is conducted with representative users.
03
Develop testing scenarios: Create realistic and relevant scenarios that mimic typical tasks or activities that users would perform with e-pollbooks. This could include tasks like searching for a polling location, checking voter registration status, or accessing election information. The scenarios should cover a range of functionalities to assess the overall usability of the e-pollbooks.
04
Create a testing protocol: Establish a clear and consistent testing protocol that outlines the steps, instructions, and criteria for the usability testing process. This will help ensure that the testing is conducted in a consistent manner across all participants.
05
Recruit participants: Identify and recruit participants who fit the defined target audience. Consider reaching out to individuals who have experience in the voting process or previous knowledge of e-pollbooks. Aim for a diverse group of participants to get comprehensive feedback.
06
Conduct the usability testing: Guide the participants through each testing scenario while observing their interactions and collecting relevant data. Encourage participants to think aloud, asking them to articulate their thoughts, feelings, and difficulties encountered while using the e-pollbook. Take detailed notes and record user feedback for further analysis.
07
Analyze the results: Review the collected data and observations from the usability testing. Look for patterns, common issues, and areas of improvement. Identify any usability problems that users encountered during testing and prioritize them based on their impact and frequency.
08
Make improvements: Use the findings from the usability testing to make iterative improvements to the e-pollbooks design and functionality. Address the identified usability issues, prioritize enhancements, and implement changes to optimize the user experience.

Who Needs Usability Testing for e-pollbooks?

01
Election officials: Usability testing for e-pollbooks is crucial for election officials as they are responsible for implementing and maintaining these systems. By conducting usability testing, election officials can ensure that the e-pollbooks are user-friendly and efficient, enabling smooth and accurate voter interactions.
02
Voters: The usability of e-pollbooks directly impacts voters' experiences during the voting process. By conducting usability testing, election officials can better understand the needs and preferences of voters, leading to improved e-pollbook designs that enhance the overall voting experience and reduce user frustration.
03
System developers: Usability testing provides valuable feedback to system developers, allowing them to identify and address any usability issues or design flaws in e-pollbooks. By incorporating user feedback and insights from usability testing, developers can refine and optimize e-pollbook systems to meet the specific needs of election officials and voters alike.
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Usability testing for e-pollbooks is a process where individuals interact with electronic pollbooks to evaluate how user-friendly and efficient they are.
Election officials and vendors responsible for the development and maintenance of e-pollbooks are required to file usability testing results.
Usability testing for e-pollbooks is typically filled out by conducting tests with representative users, documenting the findings, and submitting a report to the relevant authorities.
The purpose of usability testing for e-pollbooks is to ensure that the electronic pollbooks are user-friendly, efficient, and meet the needs of election officials and voters.
The report on usability testing for e-pollbooks must include details of the testing process, findings, recommendations for improvements, and any actions taken to address issues identified.
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