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COMPLAINTS PROCEDURE This policy was approved by the Principal and consists of six sections. It is reviewed on an annual basis and was last reviewed in March 2015. It reflects the DFE School Complaints
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How to fill out complaints procedure - Stantonbury?

01
Begin by thoroughly reading the complaints procedure document provided by Stantonbury. Familiarize yourself with the steps that need to be taken and any specific requirements mentioned.
02
Make sure you have all the necessary information before starting the process. This might include details such as your contact information, the date and time of the incident or complaint, names of relevant individuals involved, and any supporting documents or evidence you might have.
03
Start by writing a clear and concise description of the complaint. Be specific and provide accurate details about the incident or issue that you are filing the complaint about. Use language that is objective and avoid personal biases or emotions.
04
If there were any witnesses to the incident, include their names and contact information. Witness statements can provide valuable evidence to support your complaint.
05
Outline the desired resolution or outcome that you are seeking from your complaint. This could be an apology, disciplinary action, policy change, or any other appropriate resolution. Make sure your desired outcome is realistic and achievable.
06
Follow any specific instructions or guidelines mentioned in the complaints procedure document. This might include submitting the complaint in writing, completing a specific form, or contacting a designated person or department.
07
Once you have completed your written complaint, review it for accuracy and clarity. Make any necessary revisions or additions.
08
Submit your complaint according to the instructions provided. This might involve sending it via email, mailing it to a specific address, or delivering it in person.

Who needs complaints procedure - Stantonbury?

01
Students - If a student experiences an issue or incident that they wish to formally address, they may need to utilize the complaints procedure provided by Stantonbury. This could include complaints about unfair treatment, academic matters, disciplinary actions, or any other concerns related to their educational experience.
02
Parents or Guardians - If a parent or guardian believes that their child has experienced a problem or incident that requires formal attention, they may need to follow the complaints procedure. This could include concerns about bullying, teacher misconduct, safety issues, or any other matters that affect their child's well-being or education.
03
Staff Members - Stantonbury's complaints procedure might also be relevant for staff members who want to raise concerns about their work environment, colleagues, superiors, or any other workplace-related issues. This could include grievances about harassment, discrimination, unfair treatment, or any other professional matters.
Note: It is important to consult the specific complaints procedure provided by Stantonbury for accurate and detailed information regarding who needs to use it and how to fill it out.
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The complaints procedure at Stantonbury is a formal process for addressing and resolving issues or grievances raised by individuals or groups within the organization.
Anyone in Stantonbury who has a complaint or grievance that they would like to address formally is required to file a complaints procedure.
To fill out the complaints procedure at Stantonbury, individuals must follow the specified steps outlined in the organization's policy or guidelines.
The purpose of the complaints procedure at Stantonbury is to provide a structured and fair process for addressing and resolving complaints, ultimately aiming to improve communication and resolve issues within the organization.
The complaints procedure at Stantonbury typically requires individuals to report details of the complaint, including the nature of the issue, relevant dates, parties involved, and any supporting evidence.
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