Get the free Accessible Customer Service Feedback Form - Algoma Public Health

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Accessible Customer Service Feedback Form Alternate format contact Tel: (705) 942-4646 TF: 1 (866) 892-0172 Date 1. Please tell us the program you visited: 2. When did you visit? Date: 3. Who did

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What is accessible customer service feedback?

Accessible customer service feedback refers to the input, comments, or complaints received from individuals with disabilities regarding the quality and accessibility of customer service provided by an organization.

Who is required to file accessible customer service feedback?

Any individual with a disability who received customer service from an organization is encouraged to file accessible customer service feedback.

How to fill out accessible customer service feedback?

Accessible customer service feedback can be filled out by completing a feedback form provided by the organization, either in person, by mail, or electronically. The form usually requires the individual to provide their contact information, details of their experience, and any suggestions or concerns.

What is the purpose of accessible customer service feedback?

The purpose of accessible customer service feedback is to ensure that organizations are actively seeking and addressing issues related to the accessibility and quality of their customer service. It helps in improving services, identifying patterns or trends of barriers faced by individuals with disabilities, and implementing necessary changes.

What information must be reported on accessible customer service feedback?

Accessible customer service feedback should include the individual's contact information, a description of the experience or issue faced, the date and time of the incident, the location where the service was received, and any other relevant details that can help in investigating and addressing the concern.

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