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This document serves as a technical reference provided by the National Emergency Number Association (NENA) outlining the recommended standards for equipment used in Public Safety Answering Points
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Who needs NENA-04-001?
01
Individuals seeking emergency communication services.
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Public safety officials and organizations.
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Agencies that require compliance with national standards for emergency call handling.
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People Also Ask about
What is NENA NG9-1-1 standard?
NENA standards-based NG9-1-1 is designed to provide benefits such as automated validation processes, a high degree of future-proofing in its initial ability to support non-voice emergency communications as originating service providers respond to the demands of the calling public, and a high level of interoperability
What is the NENA 911 988 standard?
The standard provides recommendations and best practices to help callers who are experiencing mental health crises. It outlines operational and technical considerations for ECCs/PSAPs to establish an effective working relationship with the 988 community.
What is the Nena 911 988 standard?
The standard provides recommendations and best practices to help callers who are experiencing mental health crises. It outlines operational and technical considerations for ECCs/PSAPs to establish an effective working relationship with the 988 community.
What is the Nena i3 standard?
NENA's i3 architecture is a non-proprietary, consensus-based standard that defines the network, components and interfaces required for a complete NG9-1-1 system.
What is i3 NENA?
“i3” refers to the NG9-1-1 system architecture defined by NENA, which standardizes the structure and design of Functional Elements making up the set of software services, databases, network elements and interfaces needed to process multi-media emergency calls and data for NG9-1-1.
What is i3 compliance?
i3 Compliance refers to a set of standards developed for Next Generation 9-1-1 (NG9-1-1) systems in the United States. NG9-1-1 is an initiative aimed at updating the 9-1-1 service infrastructure to improve public emergency communication services in an increasingly digital world.
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What is NENA-04-001?
NENA-04-001 is a standard form developed by the National Emergency Number Association (NENA) for reporting data related to the management and performance of 9-1-1 call centers.
Who is required to file NENA-04-001?
Public safety answering points (PSAPs) and other emergency services organizations that manage 9-1-1 calls are required to file NENA-04-001 as part of their reporting obligations.
How to fill out NENA-04-001?
To fill out NENA-04-001, organizations should carefully review the guidelines provided by NENA, gather the necessary data concerning their operations, and complete the form with accurate and up-to-date information before submission.
What is the purpose of NENA-04-001?
The purpose of NENA-04-001 is to facilitate the collection of standardized data about 9-1-1 call center operations, which aids in performance assessment, improvement strategies, and ensuring accountability in emergency response services.
What information must be reported on NENA-04-001?
Information that must be reported on NENA-04-001 includes the number of calls received, response times, staffing levels, technology used, and other operational metrics relevant to 9-1-1 service delivery.
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