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You’re Reference: O CBN GRU PO CBN London Ltd. Austria branch CUSTOMER COMPLAINT FORM I. Information on the complainant: ID No. (if known) Title: Miss, Mr. Ms. Mrs Today's Date First Name Last Name

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How to fill out customer complaint form

How to fill out customer complaint form:

01

Start by gathering all necessary information: Before filling out the form, make sure you have all the information required. This may include your personal details, contact information, details of the product or service you are complaining about, and any supporting documents or evidence.

02

Clearly state the problem: Begin by providing a concise and clear description of the problem you encountered. Be specific and provide relevant details such as dates, times, and any individuals involved.

03

Include relevant supporting documents: If you have any supporting documents, such as receipts, invoices, photographs, or email exchanges, make sure to attach them to your complaint form. These documents can strengthen your case and provide evidence for your complaint.

04

Provide contact information: Ensure that you include accurate contact information so that the company or organization can reach out to you regarding your complaint. Include your full name, phone number, email address, and mailing address.

05

Describe the resolution you seek: Clearly state what you expect to happen as a resolution to your complaint. This could be a refund, replacement product or service, compensation, or any other form of resolution that you find suitable.

06

Sign and date the complaint form: Once you have filled out the complaint form, review it for accuracy and completeness. Sign and date the form to indicate that the information provided is correct to the best of your knowledge.

Who needs customer complaint form:

01

Customers facing issues: Any individual who has experienced an unsatisfactory product or service can utilize a customer complaint form. It provides a formal channel for customers to express their grievances and seek resolution.

02

Consumers seeking refunds or replacements: If you have purchased a faulty product or received a subpar service, a customer complaint form can be utilized to request a refund or replacement. This form ensures that your complaint is documented and acknowledged by the company or organization.

03

Individuals reporting misconduct: In cases where there is misconduct, such as unethical behavior, fraud, or harassment, a customer complaint form can be used to report such incidents. This helps in initiating an investigation and taking appropriate actions against the wrongdoers.

04

Clients wanting to provide feedback: Apart from complaints, customer complaint forms can also be used to provide feedback regarding a product or service. This feedback can help companies identify areas for improvement and enhance their overall customer experience.

Overall, customer complaint forms are beneficial for anyone who wants to voice their concerns, seek resolution, or provide feedback related to a product or service they have encountered.

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What is customer complaint form?

Customer complaint form is a document used by customers to report any issues, grievances, or dissatisfaction with a product or service provided by a company.

Who is required to file customer complaint form?

Any customer who has a complaint or issue with a product or service provided by a company is required to file a customer complaint form.

How to fill out customer complaint form?

To fill out a customer complaint form, customers need to provide their contact information, details of the complaint, and any supporting documentation or evidence.

What is the purpose of customer complaint form?

The purpose of a customer complaint form is to allow customers to formally report any issues they have encountered with a product or service, and for the company to address and resolve those complaints.

What information must be reported on customer complaint form?

Customers must report their contact information, details of the complaint, any supporting documentation, and any desired resolution or compensation.

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