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THE CLATTERBRIDGE CANCER Center NHS FOUNDATION TRUST LEGAL, CLAIMS AND COMPLAINTS POLICY HANDLING COMPLAINTS×CONCERNS POLICY DOCUMENT REF: PLCRCOMP (Version No. 9.4) Name and designation of policy
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Handling complaints concerns v93 is a form used for reporting and documenting customer complaints.
All employees who receive and handle customer complaints are required to file handling complaints concerns v93.
Handling complaints concerns v93 should be filled out by providing details of the complaint, how it was handled, and any resolution that was provided to the customer.
The purpose of handling complaints concerns v93 is to track, address, and resolve customer complaints in a timely and effective manner.
Information such as the date of the complaint, customer name, nature of the complaint, actions taken to resolve the complaint, and any follow-up required should be reported on handling complaints concerns v93.
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