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This document serves as a training module focused on enhancing customer service and counseling techniques within the WIC program, emphasizing relationship-building through effective communication
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How to fill out rapport building

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How to fill out Rapport Building

01
Identify common interests with the person you're building rapport with.
02
Maintain eye contact to show engagement and interest.
03
Listen actively by nodding and responding appropriately.
04
Use the person's name during the conversation to create a personal connection.
05
Share personal stories that relate to the conversation to foster openness.
06
Ask open-ended questions to encourage the other person to share more.
07
Be mindful of body language and ensure it is open and friendly.
08
Find opportunities for compliments or positive reinforcement.

Who needs Rapport Building?

01
Sales professionals looking to build trust with clients.
02
Teachers aiming to create a positive classroom environment.
03
Managers wanting to enhance team dynamics.
04
Networkers attempting to create lasting professional relationships.
05
Service industry employees aiming to improve customer experiences.
06
Anyone engaged in fields requiring interpersonal skills.
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People Also Ask about

The 3C's of rapport-based communication are connection, commonality, and clues. Connecting is the skill of getting on the same wavelength as the person you are communicating with. Commonality involves finding common ground, fostering a sense of familiarity and connection.
There are four main principles of building rapport. These are sometimes referred to as the building blocks of rapport. The 4 Principles of Rapport are empathy, authenticity, similarity, and shared experience.
Building rapport is all about making the customer feel valued, and one of the best ways to do that is by showing genuine personal interest in their situation. For example, if a customer mentions they've been in the hospital, take a moment to ask how they're feeling or how their recovery is going.

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Rapport Building is the process of establishing a positive and trusting relationship between individuals, often used in professional settings to improve communication and collaboration.
Typically, individuals in client-facing roles, such as sales professionals, therapists, and educators, are encouraged to engage in rapport building to foster better relationships with clients, students, or patients.
Filling out Rapport Building involves documenting interactions that promote trust and understanding, including notes on personal connections made, shared experiences, and effective communication strategies employed.
The purpose of Rapport Building is to create a sense of trust and cooperation, which can lead to more effective communication, greater client satisfaction, and improved outcomes in various interactions.
Information that must be reported can include details of interactions, observations on the relationship's development, strategies used for engagement, and outcomes achieved as a result of the rapport established.
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