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COMPLAINT AND COMMENT Please complete this form for better management of your complaint or your comment (Fields marked * are required) The form can be sent to the ICBM fax: +39 02 72002098 email:
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How to fill out a complaint and comment:

01
Start by gathering all relevant information: Before filling out a complaint and comment, collect any receipts, order numbers, or documents related to the issue. This will help in providing accurate details.
02
Clearly state the problem: Begin the complaint and comment by clearly stating the issue or problem you are facing. Be specific and provide as much detail as possible, including dates, times, and any individuals involved.
03
Provide any supporting evidence: If you have any supporting evidence such as photographs, videos, or documents, include them with your complaint and comment. This can strengthen your case and provide a clearer understanding of the problem.
04
Be concise and organized: When filling out the complaint and comment, ensure that your points are organized and easy to understand. Use clear and simple language, avoiding any unnecessary jargon.
05
Offer a suggested resolution: In your complaint and comment, it can be helpful to suggest a resolution or outcome that you would like to see. This demonstrates your willingness to work towards a solution.

Who needs complaint and comment:

01
Consumers: Consumers need complaint and comment options to voice their concerns and provide feedback about products, services, or experiences. This helps companies improve and address any issues.
02
Customers: Customers who have encountered problems or had negative experiences may require complaint and comment tools to communicate their concerns and seek resolution.
03
Employees: Employees may need complaint and comment channels within their workplace to address grievances, report misconduct, or suggest improvements.
04
Service providers: Service providers can benefit from complaint and comment feedback to identify areas for improvement and deliver better customer experiences.
05
Organizations and institutions: Complaint and comment mechanisms are essential for organizations and institutions to encourage open communication, receive feedback, and address any issues that may arise.
In conclusion, filling out a complaint and comment involves gathering information, clearly stating the problem, providing supporting evidence, and suggesting a resolution. Complaint and comment tools are necessary for consumers, customers, employees, service providers, organizations, and institutions to address concerns, improve customer experiences, and foster open communication.
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Complaint is an expression of dissatisfaction with a product or service, while a comment is a remark or opinion about a particular issue.
Anyone who has a valid reason to express dissatisfaction or provide feedback can file a complaint or comment.
To fill out a complaint or comment, one must provide details of the issue, their contact information, and any supporting documents if applicable.
The purpose of filing a complaint or comment is to bring attention to an issue, seek resolution, or provide feedback for improvement.
The information that must be reported includes the nature of the issue, details of the incident, contact information of the complainant, and any supporting evidence.
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