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The Lea Primary School Formal Complaint Form Name Address Postcode Telephone No. Day Evening What is it you want to complain about? Have you complained to the Headteacher? When did you do this? YES
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How to fill out formal complaint form

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How to fill out a formal complaint form:

01
Start by gathering all relevant information: Before filling out the form, make sure you have all the necessary details related to your complaint. This may include dates, names, descriptions of incidents, and any supporting evidence or documentation.
02
Carefully read the instructions: Review the instructions provided with the complaint form. Take note of any specific guidelines or requirements, such as the format in which the complaint should be written or any attachments that need to be included.
03
Provide your personal information: Begin filling out the form by entering your personal information. This typically includes your full name, contact details, and any identification numbers or case references provided by the organization you are filing the complaint against.
04
State the nature of your complaint: Clearly describe the reason for your complaint in a concise and specific manner. Include relevant details, such as where and when the incident occurred, and any individuals involved. Be objective and avoid emotional language.
05
Provide supporting evidence: If applicable, include any supporting evidence or documentation that strengthens your complaint. This may include photographs, videos, receipts, emails, or witness statements. Make sure to label and organize these attachments accordingly.
06
Outline desired resolution: Clearly state what outcome or resolution you are seeking from the organization in response to your complaint. Be realistic and specific, as this will help the organization understand your expectations and work towards finding a solution.
07
Sign and date the form: Once you have completed all the necessary sections of the complaint form, carefully review it for any errors or omissions. Then, sign and date the form to certify its accuracy and completeness.

Who needs a formal complaint form:

01
Individuals facing an issue or problem: Anyone who has experienced an issue, problem, or misconduct related to a specific organization or individual may need to utilize a formal complaint form. This could include customers, clients, employees, students, patients, or any individual directly affected by the actions or policies of the organization.
02
Employees of an organization: In some cases, employees who witness or experience workplace harassment, discrimination, or other types of misconduct may need to fill out a formal complaint form as part of the organization's internal procedures for handling such complaints.
03
Consumers or customers: If you have encountered a problem with a product or service you purchased, filling out a formal complaint form can help initiate the resolution process with the company or service provider.
In summary, anyone who wants to formally communicate their grievances or issues to an organization, whether as an individual or an employee, may need to fill out a formal complaint form. It serves as a structured and documented means of communication between the complainant and the organization, facilitating the resolution process.
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