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This form is used to dispute charges made on a government cardholder's account. It requires the submission of specific information related to the disputed transaction, and must be sent to Citibank
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How to fill out citibank government cardholder dispute

How to fill out CITIBANK® GOVERNMENT CARDHOLDER DISPUTE FORM
01
Start by downloading the CITIBANK® GOVERNMENT CARDHOLDER DISPUTE FORM from the official website.
02
Fill in your personal information, including your name, contact information, and government agency details.
03
Provide details about the disputed transaction, including the transaction date, amount, and merchant name.
04
Clearly state the reason for the dispute, specifying any errors or unauthorized charges.
05
Attach any supporting documentation that validates your claim, such as receipts or previous correspondence.
06
Review the completed form for accuracy and completeness.
07
Sign and date the form at the designated section.
08
Submit the form via the instructed method, such as by mail or fax, to the appropriate dispute resolution department.
Who needs CITIBANK® GOVERNMENT CARDHOLDER DISPUTE FORM?
01
Government employees or officials who have experienced discrepancies or unauthorized transactions on their CITIBANK® government-issued credit cards.
02
Agencies that need to resolve issues related to card transactions for their employee's government purchases.
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People Also Ask about
How do I report a dispute with Citibank?
To proceed in raising a dispute investigation, please log in to send us a secured email or you could call the bank at +65 6225 5225.
How do I dispute a transaction and get my money back?
Generally, you'll have two options when disputing a transaction: refund or chargeback. A refund comes directly from a merchant, while a chargeback comes from your card issuer. The first step in the dispute process should be to go directly to the merchant and request a refund.
How do I dispute a charge on my Citi card?
With Citi credit cards, you can dispute a transaction by visiting your Account Details page. You can also manage your open and closed disputes by visiting the Dispute Center in your online credit card account. You must contact Citi to dispute a charge within 60 days after the error appears on your statement.
How do I contact Citi Bank about my government travel card?
For more information, please login or call Citi Customer Service at 1-800-950-5114 (For TTY: Use 711 or other Relay Service).
How do I dispute a charge on my Citibank credit card?
With Citi credit cards, you can dispute a transaction by visiting your Account Details page. You can also manage your open and closed disputes by visiting the Dispute Center in your online credit card account. You must contact Citi to dispute a charge within 60 days after the error appears on your statement.
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What is CITIBANK® GOVERNMENT CARDHOLDER DISPUTE FORM?
The CITIBANK® GOVERNMENT CARDHOLDER DISPUTE FORM is a document used by government cardholders to formally dispute charges made on their government-issued credit cards.
Who is required to file CITIBANK® GOVERNMENT CARDHOLDER DISPUTE FORM?
Government cardholders who notice unauthorized, incorrect, or disputed transactions on their accounts are required to file the CITIBANK® GOVERNMENT CARDHOLDER DISPUTE FORM.
How to fill out CITIBANK® GOVERNMENT CARDHOLDER DISPUTE FORM?
To fill out the CITIBANK® GOVERNMENT CARDHOLDER DISPUTE FORM, follow the instructions provided on the form, including entering your account details, specifying the disputed transaction, and providing any necessary documentation or explanations.
What is the purpose of CITIBANK® GOVERNMENT CARDHOLDER DISPUTE FORM?
The purpose of the CITIBANK® GOVERNMENT CARDHOLDER DISPUTE FORM is to allow government cardholders to report and resolve disputes regarding transactions that they believe are fraudulent or incorrect.
What information must be reported on CITIBANK® GOVERNMENT CARDHOLDER DISPUTE FORM?
The information that must be reported on the CITIBANK® GOVERNMENT CARDHOLDER DISPUTE FORM includes the cardholder's name, account number, date of the transaction, amount of the transaction, a description of the dispute, and any supporting documentation as required.
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