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Form 2a Octopus Card Lobby Access Deletion / Replacement Application Form Tenant Information Company Name Contact Person Suite No. Phone No. Floor Date *Citibank Tower / ICBC Tower / Retail Effective
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How to fill out octopus card replacement form

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How to fill out octopus card replacement:

01
Gather the required documents - Make sure you have your original octopus card, proof of identification, and any necessary forms or documents provided by the card issuer.
02
Visit an octopus service point - Locate the nearest service point where you can request a replacement card. This can be found at any MTR station or designated retail outlets.
03
Inform the staff - Upon arrival, inform the staff that you need to fill out an octopus card replacement form.
04
Provide necessary details - Fill out the replacement form with your personal information, such as your name, contact details, and octopus card number.
05
Submit the form - Hand over the completed form, along with your original octopus card and proof of identification, to the staff member assisting you.
06
Pay any applicable fees - Depending on the reason for your replacement, there may be a fee. Ensure that you have the necessary funds to cover the cost.
07
Receive the new card - Wait for the staff to process your request and issue a new octopus card. This may take a few moments, so be patient.
08
Update the new card - Once you receive your replacement card, transfer any remaining balance or stored value from your original card to the new one.
09
Activate the new card - Follow any instructions provided to activate the replacement octopus card, ensuring that it is ready for immediate use.

Who needs octopus card replacement:

01
Those who have lost their octopus card - If you have misplaced your octopus card or suspect it has been stolen, it is essential to request a replacement to prevent any unauthorized use of the card.
02
Damaged or faulty cards - If your octopus card has significant damage or is not functioning correctly (e.g., unable to perform transactions, read by card readers), you will need to get a replacement.
03
Expiring cards - Octopus cards have an expiration date printed on them. If your card is nearing or has reached its expiration date, you will need to replace it to continue using the services offered by the octopus card system.
04
Upgrading to a personalized card - Some individuals may opt to upgrade their standard octopus card to a personalized one, which allows for additional features and customization options. This will require filling out a form and obtaining a replacement card.
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Octopus card replacement is the process of obtaining a new Octopus card to replace a lost, damaged, or expired one.
Anyone who has lost, damaged, or has an expired Octopus card is required to file for a replacement.
To fill out an Octopus card replacement, one must visit an Octopus Service Point and follow the instructions provided by the staff.
The purpose of Octopus card replacement is to provide users with a new functioning card in place of their lost, damaged, or expired one.
When filing for Octopus card replacement, users must provide their personal details, old card number, and reason for replacement.
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