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DISPUTED TRANSACTION’S) FORM Visa MasterCard A Please complete the following questions as accurately as possible so that your dispute can be rapidly and efficiently dealt with. In case of a stolen

How to fill out disputed transactions

How to fill out disputed transactions:

1. Gather all relevant information: Start by collecting all the necessary documentation related to the disputed transaction. This may include receipts, invoices, bank statements, and any other relevant proof of purchase.
2. Review the transaction details: carefully examine the transaction details, such as the date, amount, and merchant information. Make sure you understand the nature of the dispute and why you believe it needs to be addressed.
3. Contact the merchant: Reach out to the merchant involved in the disputed transaction. This can typically be done either by phone or email. Explain the situation and provide them with all the pertinent information. Request their assistance in resolving the issue.
4. Notify your bank or credit card company: If you are unable to reach a satisfactory resolution with the merchant directly, contact your bank or credit card company to report the disputed transaction. They will guide you through their specific process for disputing transactions.
5. Fill out a dispute form: Your bank or credit card company may require you to fill out a dispute form. Provide all the necessary details, such as the transaction date, amount, and any supporting documents you have. Clearly explain why you believe the transaction is in dispute.
6. Submit the dispute form: Once you have completed the dispute form, submit it to your bank or credit card company. Follow any additional instructions they provide, such as sending copies of the supporting documents.

Who needs disputed transactions?

1. Consumers: Individuals who have experienced a situation where their payment was improperly charged or where they did not receive the goods or services they paid for may need to file disputed transactions. This allows them to seek a resolution and potentially receive a refund.
2. Merchants: Occasionally, merchants may need to initiate a disputed transaction if they encounter issues with a customer's payment or if the customer initiates a chargeback. This helps them address any concerns and protect their business interests.
3. Financial institutions: Banks, credit card companies, and other financial institutions play a vital role in handling disputed transactions. They act as intermediaries between consumers and merchants, ensuring fair and efficient resolution processes. They need to understand the nature of the dispute to make informed decisions and provide appropriate customer support.

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