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The Transportation Consumer Protection Council, Inc. Phone: (516× 5498984 120 Main Street, Huntington, NY 11743 Fax: (516× 5498962 FREIGHT CLAIMS IN PLAIN ENGLISH (3rd Ed. 1995) by William J. Angelo
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How to fill out freight claims in plain

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How to Fill out Freight Claims in Plain:

01
Gather necessary documentation: Start by collecting all relevant documents, such as the bill of lading, delivery receipt, and any supporting evidence like photographs or cargo inspection reports. These documents will help provide a clear picture of the damages or losses incurred during transportation.
02
Identify the claimant: Determine who is responsible for filing the freight claim. Typically, the shipper or the consignee can file the claim, depending on the terms of the shipping agreement. Make sure to have the correct contact information and details of the claimant.
03
Contact the carrier: Reach out to the carrier as soon as possible to report the damages or losses. This can usually be done by phone or through their online claim portal. Provide all the necessary information, including the shipment details, damages incurred, and supporting documentation.
04
Complete the claim form: Most carriers have specific claim forms that need to be filled out. Carefully fill in all the required fields, providing accurate and detailed information about the shipment, damages or losses, and the monetary value of the claim. Double-check for any errors or missing information before submitting the form.
05
Attach supporting documents: Include all the supporting documents you have gathered, such as photos, inspection reports, or repair estimates. These documents help validate your claim and provide evidence of the damages or losses.
06
Submit the claim: Once you have completed the claim form and attached all necessary documentation, submit the claim to the carrier. Ensure that it is sent within the designated time frame specified by the carrier to avoid any potential issues or disputes.
07
Keep a copy: Make sure to keep a copy of the submitted claim form and all supporting documents for your records. This will be useful for reference and in case any additional follow-up is required.

Who Needs Freight Claims in Plain?

01
Shippers: Shippers who are responsible for delivering goods to their customers can file freight claims if there are damages or losses incurred during transportation. Filing a claim helps shippers recover any financial losses or seek reimbursement for the damaged or lost goods.
02
Consignees: Consignees, who are the recipients of the shipped goods, can also file freight claims if they receive damaged or incomplete shipments. By filing a claim, consignees can seek compensation for any financial losses incurred due to the transportation issues.
03
Freight Forwarders: Freight forwarders, acting as intermediaries between shippers and carriers, may also file freight claims on behalf of their clients. They play a crucial role in coordinating transportation and ensuring the smooth movement of goods, but if any damages or losses occur, they can assist in the claims process.
04
Third-party Logistics Providers: Third-party logistics providers (3PLs) can also be responsible for filing freight claims if they are managing the transportation and logistics on behalf of their clients. Just like freight forwarders, they can assist their clients in navigating the claims process and seek compensation for any damages or losses.
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Freight claims in plain are requests for compensation or payment for damages, loss, or delays in shipping and transportation.
The party who owns the goods being shipped, such as the shipper or consignee, is typically required to file freight claims in plain.
Freight claims in plain can be filled out by providing details about the shipment, including the nature of the damage or loss, the parties involved, and supporting documentation.
The purpose of freight claims in plain is to seek reimbursement or compensation for any damages, loss, or delays that occurred during the shipping and transportation process.
Information such as the date of shipment, the parties involved, a description of the damage or loss, and any supporting documentation must be reported on freight claims in plain.
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