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Whole School Complaints Procedure Ratified by Governors: June 2010 To be reviewed: Every two years Whole School Complaints Policy Page 1 of 8 Staveley Meadows Primary School: Whole School Complaints
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How to fill out whole school complaints procedure

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How to fill out the whole school complaints procedure:

01
Familiarize yourself with the school's complaints policy: Obtain a copy of the school's complaints procedure and carefully read through it. Make sure you understand the steps involved and any specific requirements or deadlines.
02
Gather evidence and information: Before filing a complaint, collect all relevant documentation and supporting evidence. This may include emails, letters, photographs, or any other records that can substantiate your complaint. Keep organized records of all interactions related to the complaint.
03
Submit a formal complaint in writing: Write a clear and concise description of your complaint, including details such as dates, times, and names of individuals involved. Address the complaint to the appropriate authority, such as the headteacher or complaint coordinator. Follow any specific instructions outlined in the school's complaints procedure.
04
Provide supporting evidence: Attach copies of any relevant evidence to your written complaint. This may help strengthen your case and provide a clear understanding of the situation for the school's administration.
05
Consider requesting a meeting: If appropriate, request a meeting to discuss your complaint in person. This can provide an opportunity for clarification, resolution, and a better understanding of the school's perspective. Follow any guidelines provided by the school on how to request a meeting.

Who needs the whole school complaints procedure?

01
Students: Students who encounter problems or have complaints about their education, treatment, or other related matters can utilize the whole school complaints procedure. This ensures that their concerns are heard and addressed in a fair and timely manner.
02
Parents/Guardians: Parents or guardians of students have a vested interest in their child's education and well-being. They may need to follow the whole school complaints procedure if they have concerns regarding their child's academic progress, safety, disciplinary actions, or any other issues within the school environment.
03
School Staff: The whole school complaints procedure can also be relevant for school staff members who may have grievances or concerns regarding their workplace, colleagues, or superiors. By following this procedure, they can seek resolution and address any issues affecting their work environment.
In conclusion, filling out the whole school complaints procedure entails understanding the steps, gathering evidence, submitting a written complaint, and potentially requesting a meeting. It is applicable to students, parents/guardians, and school staff who encounter problems or have concerns within the school setting.
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The whole school complaints procedure is a formal process for addressing and resolving complaints made by students, parents, staff, or other stakeholders about issues related to the school.
Anyone who has a complaint about the school or its policies, procedures, or actions is required to file a complaint through the whole school complaints procedure.
To fill out the whole school complaints procedure, individuals must follow the outlined steps in the school's policy document, provide all necessary information, and submit their complaint to the appropriate person or department.
The purpose of the whole school complaints procedure is to provide a fair and transparent process for resolving complaints and addressing issues within the school community.
The whole school complaints procedure typically requires individuals to report details of the complaint, any supporting evidence or documentation, and their desired outcome or resolution.
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