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This newsletter provides information regarding warranty matters, including emphasis on Pre-Delivery Inspection (PDI) standards, changes in GM Certified Used Vehicle Operations, and tips for improving
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How to fill out warranty mattersgeneral motors edition
How to fill out Warranty Matters—General Motors Edition
01
Locate the Warranty Matters—General Motors Edition document.
02
Read the instructions provided on the first page.
03
Gather necessary information such as your vehicle's VIN, purchase date, and previous maintenance records.
04
Fill out your personal information in the designated sections.
05
Clearly describe any issues or repair needs related to your vehicle.
06
Attach all required supporting documents, such as service receipts or repair estimates.
07
Review your completed form for accuracy and completeness.
08
Submit the form through the specified method, whether online, by mail, or in person.
Who needs Warranty Matters—General Motors Edition?
01
Current owners of General Motors vehicles who require warranty services.
02
Individuals seeking to understand their warranty coverage.
03
Dealers and repair shops needing to process warranty claims.
04
Customers with questions about specific warranty terms or conditions.
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How to file a manufacturer warranty claim?
If the seller doesn't resolve the problem, write to the manufacturer. The warranty should list the manufacturer's address. To prove that the company got your letter, send it by certified mail and request a return receipt with a signature of the person who accepted the letter.
Does General Motors have an extended warranty program?
Our plans are an easy way for you to purchase additional coverage on top of your manufacturer's limited warranty2. Key benefits include: Three coverage options: Platinum, Silver, and Powertrain. Customizable contract terms and deductibles.
How do I submit a GM warranty claim?
The first step is to contact the Claims Team at (833) 959-0103 (Monday to Friday, 7 a.m. to 10 p.m. ET, and Saturday, 8 a.m. to 7 p.m. ET). They are here to assist you in filing a claim and finding a licensed repair facility. Claims must be approved in advance, or the claim could be denied.
How to submit a GM warranty claim?
The first step is to contact the Claims Team at (833) 959-0105, Monday - Friday, 7 a.m. - 10 p.m., and Saturday, 8 a.m. - 7 p.m. ET). If the mechanical breakdown occurs after business hours and the claims office is closed, please refer to your Customer Agreement “How to File a Claim” section for guidance.
Where can I use my GM warranty?
Chevrolet, Buick and GMC owners may take their vehicle to any General Motors dealership (excluding Cadillac) of their choice. It's advisable, however, to take your vehicle to a dealership that matches its brand, as they will be the most familiar with your vehicle's specific needs.
How does GM warranty work?
NEW VEHICLE WARRANTIES. Covers the entire vehicle for repairs, including parts and labor, to correct any defect in materials or workmanship for 3 years or 36,000 miles, whichever comes first. Also includes: Warranty coverage on tires against defects in material or workmanship (note: wear-out is not considered a defect)
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What is Warranty Matters—General Motors Edition?
Warranty Matters—General Motors Edition is a reporting system used by General Motors to track warranty claims and related issues for their vehicles.
Who is required to file Warranty Matters—General Motors Edition?
Dealers who handle warranty claims for General Motors vehicles are required to file Warranty Matters—General Motors Edition.
How to fill out Warranty Matters—General Motors Edition?
To fill out Warranty Matters—General Motors Edition, dealers must provide accurate information regarding the warranty claims, including customer details, vehicle information, and specifics of the warranty issue.
What is the purpose of Warranty Matters—General Motors Edition?
The purpose of Warranty Matters—General Motors Edition is to ensure accurate reporting of warranty claims, facilitate proper handling of warranty issues, and improve overall customer satisfaction.
What information must be reported on Warranty Matters—General Motors Edition?
The information that must be reported on Warranty Matters—General Motors Edition includes the claim ID, vehicle identification number (VIN), customer contact details, description of the issue, and any relevant repair information.
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