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Lump Sum Overpayments
Flex helpline 0345 111 1333*
Please use this form to make a lump sum overpayment to your Flex Account.
Send this form to the address below.
Flex Help desk
Mortgage Services Department
Bank
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How to fill out lump sum overpayments

How to fill out lump sum overpayments:
01
Determine the amount: Calculate the overpayment amount that needs to be returned. This can be done by reviewing the payment records or consulting with the financial department.
02
Complete the necessary forms: Fill out the required forms provided by the organization or institution that received the overpayment. These forms may vary depending on the specific requirements of the recipient.
03
Include relevant information: Provide accurate and detailed information on the forms, including your name, contact details, identification numbers, and the reason for the overpayment. Be sure to double-check the accuracy of the information before submitting the forms.
04
Attach supporting documents: If there are any supporting documents related to the overpayment, such as receipts, invoices, or payment records, make copies and attach them to the completed forms. These additional documents can help validate the overpayment and facilitate the processing of the refund.
05
Submit the forms: Once you have filled out the forms and attached all the necessary documents, submit them to the appropriate department or individual designated by the recipient. Follow any specific instructions provided for submitting the overpayment forms and documents.
Who needs lump sum overpayments:
01
Individuals who have mistakenly made an excess payment: When individuals unintentionally make a payment that exceeds the required amount, they may need to request a lump sum overpayment refund to retrieve the excess funds.
02
Debtors who want to pay off their debts in advance: Some individuals may choose to make a lump sum overpayment to reduce the total amount owed on a loan or credit card. By paying off more than the minimum required, debtors can save on interest and potentially pay off their debts sooner.
03
Organizations or institutions receiving overpayments: In some cases, organizations or institutions may receive overpayments due to errors in billing or payment processing. These entities may require individuals to fill out lump sum overpayment forms to facilitate the return of the excess funds.
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What is lump sum overpayments?
Lump sum overpayments refer to a single payment made in excess of the agreed amount.
Who is required to file lump sum overpayments?
Anyone who has made a lump sum overpayment is required to file it.
How to fill out lump sum overpayments?
To fill out lump sum overpayments, you need to report the excess amount paid and provide any required documentation.
What is the purpose of lump sum overpayments?
The purpose of lump sum overpayments is to correct any overpayment made and ensure accurate payment amounts.
What information must be reported on lump sum overpayments?
You must report the excess amount paid, the reason for the overpayment, and any relevant details.
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