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Consumer Service Manual CONTENTS Chapter Page No. Chapter 1 2 Preliminaries Chapter 2 8 New Connection/Extension and Reduction of Load/Change of Name Chapter 3 11 Relocation of Service Connection

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What is consumer services manual?

A consumer services manual is a document that provides guidelines and instructions for handling customer inquiries, complaints, and service requests.

Who is required to file consumer services manual?

Any business or organization that provides consumer services is typically required to file a consumer services manual.

How to fill out consumer services manual?

To fill out a consumer services manual, you need to provide detailed information about your customer service processes, including procedures for handling complaints, customer feedback, and service requests.

What is the purpose of consumer services manual?

The purpose of a consumer services manual is to ensure consistent and high-quality customer service by providing clear guidelines and procedures for handling customer inquiries and complaints.

What information must be reported on consumer services manual?

A consumer services manual should include information such as the contact details for customer service departments, procedures for handling complaints, protocols for addressing customer feedback, and any relevant legal or regulatory requirements.

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