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Derbyshire Local Authority COMPLAINTS PROCEDURE FOR EXTERNAL COMPLAINTS ABOUT THE ACTIONS OF SCHOOL STAFF HEWITT PRIMARY SCHOOL Date last Reviewed. CONTENTS Page no. Introduction 1 How will complaint

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How to fill out derbyshire local authority complaints

How to fill out Derbyshire local authority complaints:

01

Start by gathering all relevant information and supporting documentation related to your complaint. This may include dates, names, and any evidence you have.

02

Go to the official website of Derbyshire local authority and locate the complaints section. This can usually be found in the "Contact Us" or "Complaints" tab.

03

Fill out the complaint form provided on the website. Make sure to provide accurate and thorough information about your complaint.

04

If there is no online form available, you may need to write a formal letter addressing your complaint. In the letter, clearly state the issue, provide any supporting documents, and request a resolution.

05

Keep a copy of your complaint form or letter for your records.

06

If possible, try to resolve the complaint informally first by discussing it with the relevant authority or department. This can often lead to a quicker resolution.

07

If the complaint is not resolved, follow any specific instructions provided by Derbyshire local authority on how to escalate the complaint to a higher level or to an independent ombudsman.

08

Be patient and allow the authority some time to investigate and respond to your complaint.

09

In the meantime, stay in contact with Derbyshire local authority for updates on the progress of your complaint.

10

Reflect on the outcome of your complaint and decide if you are satisfied with the resolution. If necessary, consider taking further action such as seeking legal advice or contacting relevant regulatory bodies.

Who needs Derbyshire local authority complaints?

01

Individuals who have experienced issues or problems with services provided by the Derbyshire local authority.

02

Residents of Derbyshire who feel that they have not been treated fairly or have concerns regarding local authority actions or decisions.

03

Businesses or organizations that have encountered difficulties in their interactions with the Derbyshire local authority.

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