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Welcome I'm very excited today to talk about effective speaking in spontaneous situations I thank you all for joining us even though the title of my talk is grammatically incorrect I thought that might scare a few of you away but I learned teaching here at the Business School catching people's attention is hard so something as simple as that I thought might draw a few of you here so this is going to be a highly interactive and participative workshop today if you don't feel comfortable participating that's completely fine but do know I'm gonna ask you to talk to people next to you there'll be opportunities to stand up and practice some things because I believe the way we become effective communicators is by actually communicating so let's get started right away I'd like to ask you all to read this sentence and as you read this sentence what's most important to me is that you count the number of F's that you find in this sentence please count the number of F's keep it quiet to yourself give you just another couple seconds here three two one raise your hand please if you found three and only three f's excellent great did anybody find four okay anybody find only five F's and anybody finds six there's six F's what two letter word ending an F did many of us miss love we'll make sure to get this to you so you can torment your friends and family at a later date when I first was exposed to this over 12 years ago I only found three and I felt really stupid so I like to start every workshop every class I teach with this to pass that feeling I want no no that's not that's not why I do this I do this because this is a perfect analogy for what we're going to be talking about today the vast majority of us in this room very smart people in this room were not as effective as we could have been in this activity we didn't get it right and the same is true when it comes to speaking in public particular when spontaneous speaking it's little things that make a big difference in being effective so today we're going to talk about little things in terms of your approach your attitude your practice that can change how you feel when you speak in public and we're gonna be talking primarily about one type of public speaking not the type that you plan for in advance the type that you actually spend time thinking about you might even create slides for these are the keynotes the conference presentation the formal toasts that's not what we're talking about today we're talking about spontaneous speaking when you're in a situation that you're asked to speak off the cuff and in the moment what we're going through today is actually the result of a workshop I created here for the business school several years ago a survey was taken among the students and they said what's one of the what are things we could do to help make you more successful here and at the top of that list was this notion of responding to cold calls does everybody know what a cold call is it's where the mean...
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