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SIEGEL MANUSCRIPT ADMINISTRATION GUIDE MID-MARKET EDITION business APPLICATIONS VERSION 7.0, REV A 12PA1-SS01-07000 MARCH 2002 Siegel Systems, Inc., 2207 Bridgeport Parkway, San Mateo, CA 94404 Copyright
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Who needs siebel smartscript:

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Sales representatives who need a structured guide to follow during customer interactions.
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Siebel SmartScript is a scripting tool in the Siebel CRM application that allows businesses to create interactive question and answer sessions for customer interactions.
Any business using the Siebel CRM application and wants to create interactive question and answer sessions for customer interactions is required to use Siebel SmartScript.
To fill out Siebel SmartScript, businesses need to define the questions and possible answers, create logic for branching based on the answers, and customize the script's appearance.
The purpose of Siebel SmartScript is to provide a structured and interactive way for businesses to guide customer interactions, ensuring consistency and efficiency in the process.
The information reported on Siebel SmartScript will vary depending on the specific requirements of the business, but it typically includes customer information, responses to the script's questions, and any additional data collected during the interaction.
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