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Submit by Email Print Form WHITE EDM MEMBRANE Roofing Products International, Inc. 57460 Dewitt Street Elkhart, Indiana 46517-1078 Phone (574) 293-9096 Fax (574) 294-3450 800-628-2957 Website: www.roofingproductsint.com
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How to fill out a defective/damaged product - RPI:

01
Start by gathering all necessary information about the product, such as the model number, purchase date, and any warranty details.
02
Clearly describe the issue or defect with the product and provide any relevant documentation, such as photographs or videos, if possible.
03
Include your contact information, including name, address, phone number, and email, so that the company can reach you regarding your claim.
04
Follow the instructions provided by the company regarding how to return the defective/damaged product. This may involve packaging the item securely and affixing any necessary shipping labels.
05
Consider registering the defective/damaged product with the manufacturer or retailer to ensure that your claim is properly documented and tracked.
06
Keep copies of all documentation relating to the defective/damaged product, including the claim form, shipping receipts, and any correspondence with the company.
07
Regularly follow up with the company to check the status of your claim and to ensure that your concerns are being addressed in a timely manner.

Who needs a defective/damaged product - RPI?

01
Consumers who have purchased a product that is defective or damaged may need to fill out a defective/damaged product return, replacement, or refund form.
02
Retailers or distributors who have received defective/damaged products from their suppliers may also need to fill out the form in order to return the products and obtain a replacement or refund.
03
Manufacturers or suppliers who have produced or sold the defective/damaged products may need to fill out the form in order to track and address customer claims, as well as to improve their quality control processes.
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Defective/damaged product - RPI refers to a product that is faulty or has been damaged during the manufacturing or distribution process.
The manufacturer or distributor of the defective/damaged product is required to file the RPI (Reported Product Information).
To fill out the defective/damaged product - RPI, the manufacturer or distributor must provide relevant information about the product, including details of the defect or damage.
The purpose of the defective/damaged product - RPI is to report incidents of faulty or damaged products to regulatory authorities for further investigation and potential recalls.
The reported information on the defective/damaged product - RPI must include details such as the product name, batch/lot number, defect/damage description, and any known safety risks.
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