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JOB DESCRIPTION JOB TITLE: FLEA: Desktop Support Technician Date Reviewed: Department: Information Technology Security Sensitive: Grade: Yes Reports To: Director of Information Technology Nonexempt
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What is desktop support technician?
A desktop support technician is responsible for providing technical support to individual users or a company's employees.
Who is required to file desktop support technician?
Desktop support technicians are typically employed by IT departments in various organizations.
How to fill out desktop support technician?
To fill out desktop support technician, individuals must document their technical support activities and resolutions.
What is the purpose of desktop support technician?
The purpose of desktop support technician is to ensure that users have the technical assistance they need to perform their job efficiently.
What information must be reported on desktop support technician?
Information such as the date and time of the support request, the issue encountered, and the resolution provided must be reported on desktop support technician.
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