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CRITERION IT LTD. www.criterionit.co.uk 01202 802011 TRITON SERVICE DESK USER REFERENCE GUIDE DATE st 1 October 2014 VERSION 2.0 REFERENCE Triton User Guide.
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How to fill out Criton Service Desk:

01
Go to the Criton Service Desk website or application.
02
Click on the "Sign In" or "Login" button to access your account.
03
Enter your username and password to log in to your Criton Service Desk account.
04
Once logged in, navigate to the "Submit a Request" or "Create a Ticket" section.
05
Fill out the required fields, such as the subject or title of your request and a detailed description of the issue or question you are facing.
06
Provide any additional information or attachments that may be relevant to your request. This can include screenshots, error messages, or supporting documents.
07
Select the appropriate category or department for your request. This helps to route your ticket to the right person or team within the organization.
08
If applicable, set the priority level for your request. This helps the support team to prioritize and address urgent issues first.
09
Review the information you have entered to ensure accuracy and completeness.
10
Click on the "Submit" or "Create" button to submit your request to the Criton Service Desk.

Who needs Criton Service Desk:

01
Businesses and organizations looking for an efficient and streamlined way to manage customer or employee support requests.
02
Customer support teams who need a centralized platform to manage and track incoming requests.
03
IT departments seeking a robust ticketing system to handle technical issues and service requests.
04
Individuals or teams responsible for managing and resolving customer inquiries or complaints.
05
Service-oriented industries such as hospitality, healthcare, or service providers that aim to provide prompt and satisfactory customer support.
Please note: The specific need for Criton Service Desk may vary based on the organization's size, industry, and individual requirements.
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Criton service desk is a platform where customers can report their issues or requests to the IT support team.
All employees who encounter technical issues or require IT assistance are required to file a report on the criton service desk.
Employees can fill out the criton service desk by logging into the platform, providing details of their issue or request, and submitting the form.
The purpose of criton service desk is to streamline the process of reporting technical issues and requesting IT support.
Employees must report details of their technical issue or IT support request, including a description of the problem and any relevant screenshots or error messages.
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