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EXHIBIT A Unguided Software Support, Maintenance, and Development Scope of Services Table of Contents 1. Project Description 1.1. Unguided Software 1.2. Scope of Unguided Software System 1.3. Applicable
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How to Fill Out Sunguide Software Support Maintenance:

01
Begin by opening the Sunguide software on your computer.
02
Navigate to the "Support" section or tab within the software.
03
Locate the "Maintenance" option and click on it to access the maintenance form.
04
Fill in your personal or organization details in the designated fields. This may include company name, contact information, and any relevant identification numbers.
05
Provide a detailed description of the issue or maintenance request in the designated area. Be specific and concise to ensure effective communication with the support team.
06
Include any supporting documents or files that can aid in resolving the maintenance request. This might include screenshots, error logs, or relevant system information.
07
Once you have completed filling out the maintenance form, review the information entered to ensure accuracy.
08
Submit the maintenance request by clicking on the designated button or option within the software.
09
Take note of any reference numbers or confirmation messages displayed on the screen after submitting the request. This will help track the progress of your maintenance request.

Who Needs Sunguide Software Support Maintenance?

01
Sunguide software users who encounter technical difficulties or issues while using the software may require support maintenance.
02
Organizations or individuals responsible for managing Sunguide software installations may seek support maintenance to ensure optimal performance and functionality.
03
Sunguide software support maintenance is necessary for those who want to update or upgrade their software version to access new features, bug fixes, or security patches.
04
In situations where Sunguide software needs to be integrated with other systems or software, support maintenance may be needed to address compatibility issues.
05
Those who require assistance with configuring or customizing Sunguide software to meet specific operational requirements may also benefit from support maintenance.
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Sunguide software support maintenance involves ongoing technical support and updates for the Sunguide software system.
Any organization or entity that uses the Sunguide software system is required to file sunguide software support maintenance.
To fill out sunguide software support maintenance, organizations must provide detailed information about their use of the Sunguide software system and any maintenance or support received.
The purpose of sunguide software support maintenance is to ensure that the Sunguide software system remains up-to-date and functions properly for users.
Organizations must report details of any maintenance or technical support received for the Sunguide software system.
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